[Resolved]  Confident Group — Refund check not given

Address:Bangalore, Karnataka

Had cancelled the booking of Confident Phoenix project a couple of months back,still I haven't been given my refund check of Rs 1,00,000.Every time they say that their director is out of station or they will be delivering the check to my address.Till now I haven't got it yet.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Sudeep K Nair,

This is in response to your grievance regarding the Refund amount.
We have checked with out Customer Support Dept. & came to know that the you have already received the Refund Cheque for your cancellation of Confident Phoenix project.

Please find the Refund Details...

- Cheque No. 0005498
- Cheque Date : 08/OCT/2010
- Cheque en-cashed on 13/OCT/2010

If you do have any query, please get back.

Thanks & Regards,
Sukesh Jain
[protected]@confident-group.com
hi

these all are very silly matters...confident group is cheating the public by fakes zero deand gimmics advertisements...even we know they are not even paying the settlement amounts to relieved employees and contractors, vendors.
Hello Gentleman,

When you are making such allegations it is correct and acceptable to reveal your IDENTITY. On the Internet anybody can create an Email ID and make Baseless allegations. It is not a Great job to create a Fake name and Email ID on internet and go on writing unnecessary and false comments and things.

I am Moses, a Raw Material Supplier to Confident Group for the last 5 years and I have received all my payments promptly. I even crossed the recession because of their Outstanding support of On-time payment, they have not defaulted even though my other Real Estate companies have defaulted. I know all their payments are On-time and till date all my Bills are settled before the due date.

In case you have any Genuine Claims you can call me on [protected]. Or else do not make such baseless allegations, it is Not FAIR to do that on a Transparent company which pays on Time for quality jobs and quality material supplies. The people whom you are talking about could have defaulted on the Quality of work or materials, do give me the details and as a Co-Supplier I will talk to the concerned or else you are making a Blunt and baseless allegation.
"I have not received any calls till date from BOBBYPDEV and it Clearly proves that the Person has put a Fake comment on the Non-payment from Confident Group. It is a Petty that such people write wrong comments on Free communication sites. I am sure he has done this at the Behest of a Competitor. I want to confirm that all payments at Confident Group is On-time and I am one of the Beneficary Supplier from their On-time payment program"... Moses
brothers...i withdrawn my money from them.i got cash after a long fight.i cancelled my flat by knowing their fake stories.better watch next 1 year before giving them your hardly earned money.
I have the same experience.they given money when I informed some bad stories in my hand reg their gundaism for money
Dear Jaames & Jain33,

We don't agree with your comments. If some body canceled their booking with us, we return their money with in the stipulated time frame. All the Terms and Conditions for cancellation money refund are mentioned clearly in our booking form. After reading that only, all the Clients are signing in the Booking Form during Booking, before paying the initial amount itself.

So, there is no confusion about the money refund upon cancellation.

Please send your genuine queries to [protected]@confident-group.com

Regards,
CUSTOMER CARE
CONFIDENT GROUP
JUST TO HIGHLIGHT A SHAMEFUL ACT FROM A ZERO DEBT REPUTED BUILDER- I HAD BOOKED A FLAT IN CONFIDENT ANTLIA -111- IN COCHIN, WHILE THE DEAL WAS ABOUT TO BE FINALISED AFTER PAYING AN ADVANCE OF 3 LAKHS THE SO CALLED MANAGEMENT INFORMED ME THTA THE BOOKING WAS CANCELLED FROM THEIR END AND THAT I WOULD BE REFUNDED THE BOOKING AMOUNT LESS CANCELLATION CHARGES AFTER FORTY FIVE DAYS.
THIS IS A CLEAR CASE OF FRAUD BY THE REPUTED BUILDER WHO HAS CANCELLED THE BOOKING BY THEMSELVES AND ASKING FOR CANCELLATION CHARGES, LATER ON CAME TO KNOW THAT THEY OFFERED THE SAME UNIT TO SOMEONE ELSE FOR A HIGHER PRICE. IT SHOWS HOW THEY ARE DOING A ZERO DEBT BUSINESS, COLLECTING MONEY FROM MANY PEOPLE FOR THE SAME UNIT AND CANCELLING IT THEMSELVES AND CHARGING CANCELLATION CHARGES, MOREOVER REFUND WOULD BE DONE ONLY AFTER 45 DAYS, IN THE MEAN TIME THEY MIGHT SELL THE SAME UNIT TO SOME OTHER GROUP OF PEOPLE - GOOD BUSINESS ACUMEN. THIS IS SIMPLE FRAUD AND A SORT OF CHEATING BY THE REPUTED BUILDERS THAT GO UNNOTICED - GUYS BEWARE OF THIS BUILDER- YOU MIGHT BE LANDING IN TROUBLE IF YOU PLAN TO ASSOCIATE WITH THIS BUILDER, IF PRE SELLING ACTS ARE LIKE THIS JUST IMAGINE THE AFTER SALES PART - DONT BUY TROUBLES & WORRIES WITH YOUR HARD EARNED MONEY
SUNIL KRISHNA
ABU DHABI
...
Dear Mr. Sunil Krishnan,

Greetings! We have investigated your case and found that you have defaulted the Payments. That’s the Reason of your Booking Cancellation.

Please note that, more than 93% of the construction work in Antlia-III project is over and we have only very few units left for sale here now, further construction work is going on in full swing so as to hand over the project in few months time. In such situation, we would expect the Current Due Payments towards the Apartment, which you have agreed during Booking.

In case of Cancellation, there will be some stipulated days to refund the paid money, which is clearly mentioned in the Booking form signed by you.

We are proud to a Largest ZERO DEBT Conglomerate.
You have no rights to call us fraud when you have defaulted your commitments in Payments.

In case of any concern, please write to our customer care cell at [protected]@confident-group.com

Regards,
Customer Support
Confident Group
...
"FRAUD" AND NOTHING ELSE IS WHAT THE ACTS FROM THE REPUTED ZERO DEBT BUILDER WHEN THEY CANCELLED THE BOOKING BY THEMSELVES & TAKING CANECLLATION CHARGES SAYING PAYMENT WAS DEFAULTED & SUBSEQUENTLY GOING AHEAD TO PRESENT THE CHEQUES TO PLUNDER MORE AMOUNTS INSPITE OF ASKING ME TIME TO REVERT WITH THEIR DECISION FOR AN UPGRADE REQUEST TO A HIGHER AREA UNIT IN THE SAME PROJECT.
IF THEY WANTED TO DECLINE MY REQUEST THEN WHY DID THEY PRESENT THE CHEQUE IN THE MEANTIME, MOREOVER THE DEAL COULD HAVE BEEN PROCEEDED WITH THE PREVIOUS UNIT. THERE WAS NO DELAY IN PAYMENT SINCE IT WAS DUE TO THE MISCOMMUNICATON FROM THE DUBAI OFFICE & AMENDMENTS TO THE SALE AGREEMENT THAT WAS ONE-SIDED. AFTER DUE NEGOTIATIONS THE BUILDER ACCEDED TO THE AMENDMENTS PROPOSED.
SHOCKINGLY THE AREA CONFIRMED WAS NOT THE ONE IN THE SALE AGREEMENT, THIS LED TO AN AFTER THOUGHT TO UPGRADE TO A HIGHER UNIT.
A TRAIL OF EMAILS & ASSURANCES ON THE ABOVE WOULD TESTIFY THE SAME. I WOULD DEFINETELY STAND BY MY PERCEPTIONS OF THE "REPUTED ZERO DEBT BUILDER"
By the grace of god they accepted you in their internetional database.
http://www.mouthshut.com/product-reviews/Confident-Group-Bangalore-reviews[prote...
FINALLY REFUND CHQ WAS GIVEN WITHOUT ANY DEDUCTIONS, THANKS TO THE JMD IN B'LORE WHO UNDERSTANDS THINGS MUCH BETTER THAN HIS COUNTERPART IN KOCHI WHO WAS SO STUBBORN & CONSTANTLY PROVING THAT HE WAS TOTALLY UNFIT FOR THE JOB. THIS SHOWS HOW AN INDIVIDUAL'S ATTITTUDE COULD CHANGE THE REPUTATION OF THE ORGANISATION. THINK THAT MY PERCEPTION OF THE ZERO DEBT CONGLOMERATE COULD BE RELOOKED. RIGHT PEOPLE IN THE RIGHT PLACE IS A KEY TO THE COMPANY'S SUCCESS. HOPE THEY ALSO AGREE WITH ME
yes.some frauds and pro...s are the reason of these kinds of allegations.It is affecting the reputation and Mr.Roy's vision and effort.heard one HR head lady pro is ruling their kerala operations..
100 of clients who paid lakhs in advance for the property Confident Ivory Coast and they are waiting for the last 2 years for their plots.

They give excuses like legal, BMRDA and cheating the customers for the last 2 years. Never trust their words

I am sure no one in the Confident Group can defend this complaint and even have guts to reply to this.
...
Dear ramupd,

We are aware of the delay & the same has been contineously communicated to our esteemed client. We are paying the Interest for the money paid to us.

In case of any concern, please write to our customer care cell at [protected]@confident-group.com

Regards,
Customer Support
Confident Group
...
Hi,

I had cancelled the booking of Confident Leo-2 project 92 days back, still I haven't been given my refund cheque of Rs 1, 00, 000. Every time they say that they will check with their finance department, I waited for 60 days as they said as per their policy they don't return the money for 60 days. But last 32 days I have been calling, now they don't even attend or return calls. I don't know what kind of professional organization they are running. Better stay away.

regards
casubbu
Same situation with many customers who were promised refund for the shelved project Confident Ivory Coast. This is after the tall claims of refund with interest and Buy back at market price. Even the MD of Confident group was present in the customer meet where the promise was made.
Hi,

I Had booked 2 plots in Confident Aries and cancelled the bookings in the month of August 2013 .In spite of various follow ups till now the Confident people have not refunded the deposit.

have escalated this to [protected]@confident-group.com

will update this post based on their response or non response
I have sent the below mail on 25th Sept and have been following up with around 5 emails but no reply, I am disappointed with the company..never want to do business with them again..Good Lesson learnt, even when i went there to see the allotment i had to wait for almost 3 hours to talk to executive..Pathetic customer service..

Dennyson Baby <[protected]@gmail.com>
Sep 25

to goodliving
Hello Team,

This is to inform that i would like to cancel my booking towards Confident Exotic Anthea, I had requested for a Site visit which did not happen, I later decided to go ahead and see the location, It is very far so i am not interested please find my booking details below and refund my money, Please let me know if you need any other details.

Receipt No: 2386
Customer ID CP/CXA/T-122/44
Name: Dennyson Baby P
Amount Paid: 10, 000
Mode of Transaction: Credit Card

Regards,
Dennyson
Mobile [protected]
I have send the below mail on Sep 25 and followed up with few emails for my refund, there is no reply whether they have processed the cancellation, I am very disappointed with the service, i had been there and had to wait for almost 3 hours to talk to an executive, will not do business with them again and also would not suggest anybody to do business with Confident group.
Please help to get my money back
Dennyson Baby <[protected]@gmail.com>
Sep 25

to goodliving
Hello Team,

This is to inform that i would like to cancel my booking towards Confident Exotic Anthea, I had requested for a Site visit which did not happen, I later decided to go ahead and see the location, It is very far so i am not interested please find my booking details below and refund my money, Please let me know if you need any other details.

Receipt No: 2386
Customer ID CP/CXA/T-122/44
Name: Dennyson Baby P
Amount Paid: 10, 000
Mode of Transaction: Credit Card

Regards,
Dennyson

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