[Resolved]  Country Club — No service

Dear Sir/ Madam,
I am member of this country club (India) Ltd.this is my membership # CV(36)DTB00090.
Since a month we are going through a agony. We planned our family holidays and booked for Kodaikanal, Tamil Nadu for 5 days, starting 15th of april 2010, a month back. We visited their office in Shiavajinagar, Bangalore. The representative attended us was by name Saumya. She said she will get back to us once she makes booking at their club in kodaikanal by name valley vista country club. And now a month is passed, no confirmation of our booking. Every day i call up the office in bangalore, the receptionist takes my details and says saumya is busy and she will get back in half an hour, but no body calls me back. when I ring up again, she's busy, then again phone rings up without answer. When i ring up in the afternoon the receptionist says every body has gone for lunch, then for coffee. When i call up at around 4:30 pm every body is left. The same sequence of events are happening since 5 days. when i asked cell # of the manager she gave me this # which never reaches, this is the # [protected] (Kamal), the tel # of Soumya is[protected].
I am a member since two years, this the first time that i am trying to avail promised one week holidays in a year.
Please help me in this regard.

Thanks ans regards
Sirajuddin Malik
#7, 1st floor, 2nd cross,
Markham road
Ashoknagar
Bangalore- 560 025
cell # [protected]