[Resolved] Country Club (India) Limited — Hidden charges not revealed while making payment for membership | |||
Hi Sir/Madam, About a month before I got a call that "I have been selected for a Country Club package free of cost".When i went to their office in Center Stage mall in Noida, I have been asked to sit and hear about other membership offers they are offering.The representative named Shekhar Choudhary,(Ph.[protected]), told about a special membership offer in which everything was free for 10 years in India and abroad and I have to pay 70000 INR and I will be allowed to avail any services anywhere free of cost for 10 years.When I asked for any brochure they denied for it and convinced me to pay a certain amount say 25000 INR and book it as it was for that day only.I made a payment of 25000 INR and left the place.Today Dt:25/08/2012, I got a call from Country Club for my booking confirmation and she told me that I have to pay 6500 INR yearly to avail this service.When I called up the Country Club representative to clarify, she told that she had told me about this and that you will be getting lot of offers after paying this and told me that annual maintenance fee is an obvious thing and I do not need to inform it to you. He was not at all ready to listen the point that it has been done with an ill intention. I would request you to please take this issue further or suggest me with an idea so that I will get the paid amount of 25000 INR back. Its a very deliberate activity to cheat the customer either from the company side or from the employee side. looking forward to get an assistance. Ph number: [protected] Mail ID:sakales.[protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
Country Club India customer support has been notified about the posted complaint. Verified Support Sep 04, 2012 Country Club India Customer Care's response Dear Mr.Sakales, we just viewed your experience here & the inconvenience is deeply regretted. Kindly mail the complete details of your membership & issues to response.[protected]@countryvacationsmail.com, so as to help you and understand the issue better.
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+91 40 4433 1360 [Hyderabad]
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6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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