[Resolved]  CraftsVilla.com — wrong product

Hi,
I ordered via Crafts villa - website craftsvilla.com and made the payment for an bedspread which was Rs.399 on line on the same day. I also received the confirmation email from them that they have shipped on 22nd February 2012. Modern Exotic Comfortable 100% Cotton Double Bed Sheet Set SKU - MVARI[protected]

When i received the product, i got to see what i had ordered and received looks totally different.

initial mails they asked to me to couriet it back to them and they will send the correct one and then they denied and said they have sent the right product and finally i should bear the courier charge of Rs.300 where i have already spent Rs.399 for the product, how does it make sense?

If i had any other issue with the product i understand i should bear the cost of courier, here its their mistake so who has to bear the cost and now its almost one month now.

They cheat so badly by putting nice pic on web and send junk item.

If more details like emails etc required i have please help me as how can i recover my money... i don't want to waste again for shipping and wasting my money.
Ref:-Shipment #[protected] for Transaction #[protected]


Regards,
Ramya BR
Cell - [protected]