[Resolved]  Credit Card — STANDARD CHARTERED credit card excessive charges than the principal amount

Address:

Mumbai City, Maharashtra

STANDARD CHARTERED credit card BANK SAYS IN ADVERTISEMENT THEY ARE THERE TO HELP in hoardings at WESTERN EXPRESS HIGHWAY AND ALL OVER MUMBAI AND TV ADS.

BUT GROUND REALITY SAYS A DIFFERENT TONE AND NO RESPECT FOR ITS CUSTOMER

BAD WORDS / STUBBORNNESS / ARROGANCE BY CUSTOMER CARE STANDARD CHARTERED credit card [CHOR] TEAM AS THEY HAVE PROVED THEM TO BE ALWAYS FIND HOLES TO RUN AWAY FROM THE REAL TOPIC, WELL I A 65 YEARS OLD MAN COMPLETELY SHOCKED THIS STANDARD CHARTERED credit card CHOR BANK IN CREDIT CARD SAYING AND DOING IN AS MY EXPERIENCE WITH ANY OTHER BANKS OR DEPARTMENT I HAVE NOT SEEN OR RECOMMEND ANY BODY TO TAKE STANDARD CHARTERED credit card BANK CREDIT CARD OR ANY SERVICES AS THEY ARE IRRESPONSIBLE CUSTOMER CARE ADDED WITH EXORBITANT EXPENSIVE CHARGES ARE KILLING WITH INTEREST AND SURCHARGE AND LATE PAYMENT FEES ADDED WITH COLLECTION FEES ADDED TROUBLE OVER PHONE AND LIFE FOR PEOPLE TAKING I SAY MISTAKENLY TAKING WHAT SAID IN EARLY AND NOT SHOWN OR DONE IN END WHEN THE CUSTOMER IS ITS CUSTOMER. FOR EG., MY PRINCIPAL AMOUNT WAS RS 1900/- BUT AFTER WHEN THE BILL CAME FOR FEW MONTHS WAS FINE BUT THEN THEY SHOWED THEIR REAL COLOR BY CHARGING ME UNREASONABLE MORE THAN THE PRINCIPAL AMOUNT. SO THE CHARGES CAME UP TO RS 3800/- WHERE MY PRINCIPAL EXPENSES WERE RS 1900/- SO TELL ME WHY DO I HAVE TO KEEP USING THIS SERVICES I COMPLIANT THEM BUT THE CUSTOMER TEAM STUBBORNNESS AND ARROGANCE MADE ME SURE THAT I SHOULDN'T KEEP ANY RELATIONSHIP WITH THIS BANK AND LET OTHER ALSO KNOW THE PLAN AND SYSTEM HOW THIS COMPANY TAKES MORE MONEY FROM ITS CUSTOMER BY FRAUD THIS 65 YEARS OLD MAN HAS MORE TO SAY BUT WHAT TO DO AS TIME CONSTRAINTS US I HAVE TO STOP BUT BOTTOM LINE IS IT IS A CHOR COMPANY NOW THE AMOUNT WHICH WAS RS 1900/- PER MONTH WELL LESS THAN A YEAR NOW IT IS TO RS 45000/- WITH ALL ITS EXORBITANT EXPENSIVE CHARGES ARE KILLING WITH INTEREST AND SURCHARGE AND LATE PAYMENT FEES ADDED WITH COLLECTION FEES ADDED TROUBLE OVER THE PHONE TOO....IAM READY TO PAY UP WHAT IS RIGHT THE PRINCIPAL AMOUNT IE., ONLY WHAT I SPENT BUT NOT THE EXPENSES CHARGES THEY INCUR ON ME WITH ALL HIDDEN AND SERVICE TAXES WITH ADDED KILLING WITH INTEREST AND SURCHARGE AND LATE PAYMENT FEES ADDED WITH COLLECTION FEES.YOU TELL ME WHAT TO DO AND LET THIS REACH ITS RIGHT AUTHORITY IN STANDARD CHARTERED credit card BANK AND LET THEM KNOW THAT IN ADVERTISEMENT THEY SHOW HOW THEIR CUSTOMER CARE PERSON TALKS TO ELDER PERSON BUT IN REAL IT IS THE OPPOSITE IN ANTICIPATION FROM HUGE SUPPORT FROM YOU ALL TO HELP THIS OLD PERSON FIGHT ITS LAST BATTLE AT AGE 65 YEARS OLD SIGNING OFF WITH WORDS OF ADVICE THAT STANDARD CHARTERED credit card BANK IS NOT FIT TO STAY IN CREDIT CARD MARKET. AND BEWARE OF THEM AND THEIR POLICY AND OFFERS THAT IS ALL FAKE AND TROUBLING IN FUTURE

HELP IT REACH THE RIGHT AUTHORITY
COMPLAINT NOS# 979936.

AND CARD DISCONTINUE REFERENCE NOS# 979812.
DONE BY PHONE NUMBER # 66014444
TO MS MRS SUVASINI.R [CUSTOMER CARE EXECUTIVE ON PHONE]

CASH COLLECTION AGENCY : H.X. SERVICES , DADAR [WEST] WHO FORCED US TO CLOSE THIS RELATIONSHIP SINCE 1997 OR MORE WITH THIS COMPANY STANDARD CHARTERED credit card TILL DATE 28.04.2010.

NAME OF PERSON ON PHONE WHO WAS ARROGANT AND GAVE THIS 65 YEARS OLD MAN DIRE CONSEQUENCES OF DEATH AND BAD WORDS NON REVEALING NOW HERE,ONLY WHEN ASKED THAT NO STATEMENTS ARE RECEIVED FROM YOUR SIDE SINCE MANY MONTHS NOW AND SO HOW WILL I SEE THE SAID MONEY DUE AND HOW CAN I PAY JUST LIKE THAT BEFORE SEEING THE SAID HUGE AMOUNT BY THE PERSON ON PHONE COMMUNICATION ONLY.AND ALSO CLAIMED WAS FROM STANDARD CHARTERED credit card HEAD OF TEAM OR SOME HIGH AUTHORITY NAMED AS: ASHISH

WHEN ASKED FOR HIS SURNAME SAID ASHISH IS ENOUGH I DON'T HAVE A SURNAME [WELL WE ALL HAVE ONE WAS THIS SON OF GOD BORN WITHOUT PARENTS LOOKED LIKE I WAS RIGHT AS HE GAVE THIS 65 YEARS OLD MAN BAD WORDS AND DIRE CONSEQUENCES OF BHAIS ETC., VERY SAD DAY TODAY 28.04.2010 TIME : 04.10 PM THE TIME OF MY IMMEDIATE COMPLAIN TO THIS CUSTOMER CARE FEMALE NAME: MS MRS SUVASINI.R [CUSTOMER CARE EXECUTIVE ON PHONE]

PERSON WHO CAME FOR COLLECTION : MR. AMIT KADAM MOBILE NOS# [protected].
AND
[protected]. WHO WAS POLITE BUT FOLLOWING HIS BOSS NAME : ASHISH COMMANDS AND GIVING US WHAT HE WAS TOLD TO SAY.

WE ARE REGULAR PAYERS OF BILL EVERY MONTH BUT NOW OUR COMPLAINT SHOULD REACH THE RIGHT AUTHORITY THE BOSSES HEAD CHAIRMAN / V.P / PRESIDENTS MANAGING PARTNERS AND DIRECTORS WHO SIT IN OFFICES BOARDS OF MEETING TO DISCUSS A NODAL OFFICER OR SOME ONE TO ADDRESS THE CUSTOMER CARE FOR CUSTOMERS SO LONG RELATION WITH STANDARD CHARTERED BANK SINCE 1997 OR MORE AND TILL DATE HAVING NO PAYMENTS DELAYS BUT NOW FORCED TO CLOSE THE ACCOUNTS WITH THIS CREDIT CARD SERVICE PROVIDER WITH IMMEDIATE EFFECT AND WANTS TO PAY ONLY THE PRINCIPAL AMOUNT IE., WITHOUT ANY SERVICE TAXES OTHER HIDDEN CHARGES LIKE LATE PAYMENTS DUE AND WITH ALL ITS EXORBITANT EXPENSIVE CHARGES ARE KILLING WITH INTEREST AND SURCHARGE AND LATE PAYMENT FEES ADDED WITH COLLECTION FEES ADDED TROUBLE.IN ANTICIPATION FROM ALL DEAR FRIENDS TO HELP ME.