[Resolved]  Credit Card Of HSBC Bank — CLOSED CREDIT CARD

Address:

Howrah, West Bengal

Subject: Closer of Credit Card A/c no.[protected]
Dear Sir,
I would like to brought to your kind notice that I used a Credit Card of HSBC Bank since 2008 without any yearly cherge and I was not defaulter at any time within my used period. In 2012 the Bank send me a message to close my card and destroied due to non-use of card for long time. Also they have confirmed that I have no dues on that date. After that they have again send me a bill for payment of yearly cherges. I have replied to stop this practice. Again they send me a mobile message today on 24.08.2012 from no.VM-HSBCBK to my Mobile no.+91 [protected] as " DEAR CUSTOMER YOUR CREDIT CARD ENDING WITH 6565 HAS BEENREPORTED TO CREDIT INFOTMATION BUREAU OF INDIA LIMITED DUE TO OVERDUE. FURTHER THE BANK WILL INITIATE LEGAL ACTIONS". I am attaching bellow the mail received from them and my reply for your kind perusal and necessary action please.
With regards,
Manoj Kumar Roy.
E-mail : 1. mkr_kaju.[protected]@rediffmail.com 2. [protected]@dvcindia.org
Mobile no. 1. +91 [protected] 2. +91 [protected]

Attachment :

Subject: Closer of Credit Card A/c no.[protected]
Subject: Re: HSBC India : Important information regarding your HSBC credit card ending with XXXX XXXX XXXX 6565 From: "Manoj Roy"<mkr_kaju.[protected]@rediffmail.com> Wed, 25 Jul '12 10:04a To: "HSBC India"<hsbc.19955201.48480.[protected]@informationservices.hsbc.co.in> and others Cc: Bcc:
Dear sir,
I would like to brought to your kind notice that After getting this e-mail from your end I have destroyed your Credit Card issurd to me in earlier and I am not using your Card at present. But after your cancellatiion of your card it is not understood to me that how Credit Card statement is sending to me till to date when I have no outstanding.
It is my kind request that please stop sending any statement to me in further course.
With regards,
Manoj Kumar Roy.
******************************************************
From: "HSBC India" <hsbc.19955201.48480.[protected]@informationservices.hsbc.co.in>
Sent: Tue, 17 Apr 2012 15:02:15
To: MKR_KAJU.[protected]@REDIFFMAIL.COM
Subject: HSBC India : Important information regarding your HSBC credit card ending with XXXX XXXX XXXX 6565
HSBC India

This e-mail has been sent by The Hongkong and Shanghai Banking Corporation Limited, India Branch, 52/60 Mahatma Gandhi Road, Fort, Mumbai 400 001. Customer service hotline numbers, Email: [protected]@hsbc.co.in.

Dear Cardholder,

In the course of a recent review, we have noticed that there have been no transactions on your HSBC Credit Card XXXX XXXX XXXX 6565 (and Add-on cards, if any) in the recent past.

Due to security reasons and to prevent any misuse on the card account, we do hereby advise you that we have placed a block on your Card XXXX XXXX XXXX 6565 and the credit limit on your above mentioned Credit Card will be cancelled after 30 days from the date of this email.

We hereby confirm that there are no outstanding dues payables by you on the above mentioned Credit Card as on 06-Apr-2012.

Your Credit Card will be cancelled after 30 days from the date of this email. Please note this is not a reflection of your credit performance on the Credit Card.

We request you to destroy the Credit Card plastic by cutting it through the magnetic strip into several pieces.

In case you have provided continuous payment authority (auto-debit) mandates to any service provider/s kindly provide them with new payment mandates immediately on receipt of this email.

Please be advised that reward points in your Credit Card account can be redeemed within 30 days from the date of this email by contacting HSBC' s customer service center.

We thank you for the continued patronage and are pleased to offer you a bouquet of HSBC card products which you may be interested in applying for in the future. Please

Yours sincerely,
Cards Product Division