[Resolved]  Crompton Greaves Ltd / 1 Hp Submersible Pump — Defected motors of crompton greaves

Dear sir
I have purchased one submersible pump for rs. 10000 / - from shiv traders, d - 45, budh vihar against bill no: - 2364 vide s. No: - [protected] / lebs 10630. When it worked for 3 days on my borewell. After three days it stopped automatically.
I registered a complaint vide complaint no: - [protected]. I had been told to take the same to service centre, i. E ramneek enterprises, shastri nagar. Where i was told its motor was burnt. My job sr no: - was re - 4143. I told them to replace the same as it is defected piece. They told me it can not be replaced and service cost rs. 3700 / - . They are blaming me that we do not use it properly. Why do company make such expensive product when it run even for a week.
I bought a global company product but its quality is below standard. I request to higher authorities to look into this matter.

Sanddip bimbrha
[protected]
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Aug 13, 2020
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