[Resolved]  Crompton Greaves / Pedestal Fan — Free Service not done by Fine Electric Co as advertised in daily newspaper dtd 9/10-03.2010

Fine Electric Co had advertised in daily local newspaper that a free service camp would be organised on 9.03.2010 and 10.03.2010 for appliances like electric motors, fans etc in coordination with CG. When I learnt about the free service camp, I was happy to learn that companies in our country have started giving significance to customer satisfaction and providing after sales service. I talked about it with atleast five of my friends. As I was away on service, I asked one of friends to collect my pedestal fan from my house and take it to Fine electric company for free servicing. However after taking all the pain, I was shocked to know that when my friend reached the service place(Fine Electric Company at 4.30 p.m, they refused to accept the fan for servicing. It was a waste of time and embarrasement for me as I had convinced my friend to take the fan to the service centre inspite of his busy schedule. Time of service mentioned in the daily newspaper was from 9 a.m to 5 p.m