[Resolved]  Crompton Greaves / Water Heater Swh — Indicator lamps not working. Need replacement

I bought Crompton Greaves water heater SWH 510 WHT from Creative Agencies, 9-41-31/1, Pithapuram Colony, Besides Deccan Chronicle, Visakhapatnam- 530003, Phone:[protected],
email: [protected]@hotmail.com on 17 th December 2008. From ther day one, the red and green indicator lamps are not working. I have represented to the seller as well as the service agency. But till date for almost six months my complaint is not attended.
This may be a small matter for Giant Cropton Greaves. But it is a big issue for the customer who bought it with confidence in Cropton Greaves product and services. But this incident is a very sad / bad example of the way Crompton Greaves's services work.
If this is given attention I will be happy as a customer.
Ch V R L Sastry, Visakhapatnam
Email: [protected]@yahoo.co.in