Reliance Communications — Deducting Money

Address:Ranchi, Jharkhand

Dear sir,
I m tired of getting deduction in my mobile balance for value added services. they are deducting balance without giving information and activated. tried many times complain helpline198. but not refunding my money.. plz.. help.. or i will port. my no. is [protected]

Mukesh sharma
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Reliance GSM — deducting money

automatecly deducting call balance money, custumer care say no money back and cut the call without regesterd complaint.
badly talk with custumer.
Dear Sir
I m a reliance GSM coustmer from 2 year and my cell no is [protected]. But from last three month I m facing so much problem in reliance. I dont knw what u ppl are doing. Now a days u r deducting balnce without any reason. Voice sms is activated automatic on my moblie. Yesterday on 08november2010 my balance was 73 Rupess somthing but on 2day morning on 09nov.2010 when i checked my balance it was 0.07Rs. So when i called to coustmer care at 198 the are telling there is system updation so we cant tell u where your balance is deducted. Again at evening I recharged wid 50 rs nd my balance was 43 rs somthing paise at evening on 09nov2010. But after somtimewhen i checked my balance it was 0.01Rs.
again i called to coustmre care and i got same response that there is system updation so we cant tell u where your balance is deducted.
So tell me what I hav to do.
If now reliance is doing like that only then tell me directly I can change my connection.
I am waiting for reply and action.
I want My balance back.
Regards
Deepak Arora
[protected]
my no.. is [protected]
Mukesh sharma
Hi Mukesh,
I am also facing same headache from reliance guys.
Seems they want this policy to get or earn for them.

They really need to act upon. Its pathetic policy employed to earn money
Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,
RCOMcare

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