Comments
Dear Sir/ Madam,
Myself Meraj Sayed I have filled online form for new connection on 24th October 2011 and made the online payment. After the payment I have received the message that there is in server problem I will received the confirmation later . but till date I have not received any confirmation from your side … I have called several time in your call centre, Mira MTNL office, and Your officer who manages the Naya nagar location. Mr. Dubey : [protected] but no is giving my right answer even I have personally visited the mira road mtnl office they said they don’t have any record for online payment, I need to visit BKC because server is put up in BKC, surprised to know this . Every time I call them and they will provide me with new contact number. My Bank statement showing me two transaction number ( MHDF [protected]-mtnl Mumbai ) and other reference number is [protected] ….
Kindly help me and resolve the issue
Details
Name : Meraj Sayed
Address : A/ 104 Chandresh Arcade opp laxmi Park Naya Nagar Mira Road ( East )
Contact number [protected]
Email Id : [protected]@hotmail.com
Myself Meraj Sayed I have filled online form for new connection on 24th October 2011 and made the online payment. After the payment I have received the message that there is in server problem I will received the confirmation later . but till date I have not received any confirmation from your side … I have called several time in your call centre, Mira MTNL office, and Your officer who manages the Naya nagar location. Mr. Dubey : [protected] but no is giving my right answer even I have personally visited the mira road mtnl office they said they don’t have any record for online payment, I need to visit BKC because server is put up in BKC, surprised to know this . Every time I call them and they will provide me with new contact number. My Bank statement showing me two transaction number ( MHDF [protected]-mtnl Mumbai ) and other reference number is [protected] ….
Kindly help me and resolve the issue
Details
Name : Meraj Sayed
Address : A/ 104 Chandresh Arcade opp laxmi Park Naya Nagar Mira Road ( East )
Contact number [protected]
Email Id : [protected]@hotmail.com
i also facing problem of not getting wifi connection applied on 1st January 2013 but till no response. my number is 22723147 and reference number is 3216372
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![Mahanagar Telephone Nigam [MTNL] Phone](/img/bn/phone.svg "Mahanagar Telephone Nigam [MTNL] Phone"){kind=small}
+91 98 6811 2345
+91 11 2431 0212
+91 11 2335 6666
![Mahanagar Telephone Nigam [MTNL] Website](/img/bn/www.svg "Mahanagar Telephone Nigam [MTNL] Website"){kind=small}
![Mahanagar Telephone Nigam [MTNL] Address](/img/bn/location.svg "Mahanagar Telephone Nigam [MTNL] Address"){kind=small}
5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
I am a resident of Sector 1, New Panvel (E). I am facing problem with my broadband for past 1 week. Itried calling in New Panvel Exchange but got no response. All that what I got is that they will be sending a mechanic to get the things done but still no hopes. MTNL boasts of consumer care and this is the outcome of consumer care I got which is my internet still not working.
I also called the customer care number and they said to call back at 198. After lodging a complaint at 198 also I didnt get any response.
If MTNL wants be be a market player then it has to definitely improve its customer care department.
Please look into the matter ASAP.
Below is the address:
Ashok Pande,
B3 Sterling CHS,
Plot No 5,
Road No 18,
Sector 1,
New Panvel(E)
Tel:27481873
Regards,
Apoorv Pande.