[Resolved]  Dell — seal opened delivery

Dear Sir,

My name is A.V.G.Rao, I am working as Section Officer in Indian
Railways, posted in New Delhi. I had very bad experience while booking
your product. I was totally bluffed by your sale representative. I am
giving total my interaction eith your authorised representative.

On 07/06/2011 I called your common booking tele number to book my
order. I was connected to one Sales representative named Mr. Chahat
Ahuja. He told me if I will pay by credit card my product will be
delivered by 12/06/2011. I went for payment through Net banking i.e.
EFT from my Axis Bank account. The representative told me that as I
have paid by EFT it will be late to realise money so it is tough to
deliver by 12/06/2011, but I will try to get it delivered by Monady. I
told him I am going out of New Delhi on 19/06/2011. He laughed and
said it will be delivered much before.

When I called him in the morning of 13/06/2011, he said it will be
delivered tomorrrow, he again cheated me. Then I called your customer
care and one Female executive named Mis Aruna attended me and said it
will be delivered by 20/06/2011, that means this Sales executive again
cheated me.

Today at 11 am Blue dart people came for delivery, when I checked that
name on packet is different then he excused me and went back to bring
my packet. Now I am amazed to see that the seal is broken this
delivery boy inssisted to take the delivery. I refused to take
delivery of opened packet.
Now I feel offended with this kind of service, so please cancell my
order as I lost trust in your product and in your organisation. Please
refund my money.

A.V.G.Rao
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