[Resolved]  Dell — Product problems, service problems

DELL Laptop- Latitude d630 — Defective component

The company shipe this laptop with cracked LCD bezel (LCD frame). The plastic used in this is so hrrible- it is disintegarting like wafer buscuits. When complined - Dell refuses to address this saying plastc component is not under warranty. This is duping consumers with such crap and old inferior qulaity plastic case and trying hide behind stereotype replies like warranty limitation etc.

In this website, i see bad and frustrated complaints about Dell, lenovo, sony, hp laptops. I am badly in need of a laptop. Please suggest me what laptops should i purchase

rajesh
[protected]
[protected]@yahoo.co.in

i have faced battery backup problem in my lapi

THEY TAKE THE ISSUES SO CASUALLY ...LIKE A CHILD(CUSTOMER) IS ASKING FOR A LOLLY-POP...THEY JUST HAVE CONSOLATIONS TO GIVE...NO TECHNICIANS, NO MANAGEMENT

I have an dell laptop service tag no 538V1BS model inspiron1525. It was purchased in month jul.08. But due to campany provide me laptop so it was not used. Now I am going to use this laptop, but it didnot get start. I gothru the dell fult finding procedure thru net .but it could not seen any fualt. HOw i can get help from DELL service centre .

hello,
i have purchased a dell inspiron laptop on april 10 2009, fromm an autharised showroom, they have given me aform of warranty which is to be filled by the customer itself and to be mailed, ihave mailed them more than 10 times, then response came that the entered service tag number is wrong but it was correct number, they told me to take photograph of that number then i mailed them thrice but there is no response, my number [protected]

my service tag : F5383Bs
kindly change the adaptor today only as the charger is not working. being retail store i am facing lot many trouble in making manual bills, the problem took place on saturday ( 23/05/09 ) at 05:00 p.m.
contact no : [protected] / [protected] / [protected]

HI THERE WHEN DID DELL START SELLING LOLLY POPS

HI THERE DOSE ANY ONE WANT A DELL LOLLY POP

HI THERE YOU NEED A NEW LAPTOP IT SHOULD BE THE NEW 13 INCH MACBOOK PRO 4 OR 8 GB OF RAM AND AND A 128 OR 256 GB SSD AND A 2.4 OR A 2.53 GHZ DUO CORE CPU BUT DELL LOLLY POPS MIGHT BE POPULAR

dell studio 15 inch — PROBLEM FACING IN LAPTOP

well i bought a laptop dell studio 15 inch from singapur ,since 1 week i am facing some problems in operating keyboard,bluetooth device and its touchpad mouse buttons are also not working.....i had complained in dell india and there is no response from them....i hope i wil get a satisfactory response from you,
Well its urgent for me to work in laptop so i hope u will understand and take necessary action as soon as possible.
One most important think is that my laptop is in international warranty period.
DETAILS OF LAPTOP:
DELL STUDIO 15INCH
SERVICE TAG:5LC5X1S
Thanx a lot!!
waiting for your positive response.

kapil wadhwa
adress:50,nehru nagar panipat
ph no: [protected]
[protected]

I purchased dell vostro 1510 last year in december. The adapter is giving me trouble as L.E.D is not working.I complained to dell service centre on friday i.e.20th november.The executive told me that technical support staff will inform me about the rectification on email. I am still waiting for the response from their side.

Dear sir,
I have purchased dell Inspiron 1545 laptop on 11th Aug., 2009, its service (Tag no.J82Q3BS AND SERVICE CODE, . [protected]) but i have found problem in TFT screen, a small red dot pixcal sowing in the top of left screen that reflect a black light, plz. give me solution to resolve this problem if it is not possible plz. replace the my computer(note book) because of it is harmful in future. and also dell web cam is not working from pass 15 days. why it is not working plz. give me the reason as soon.

Regards,

vijay kumar mishra
HINDUSTAN DORR-OLIVER LIMITED.
MOB. +91-[protected]/[protected]

Hey,
I m sorry to say but i m extremely dissapointed with the services provided by dell support centre, more like angry with dell online help.
I followed your instruction very well but an error came in the middle so you said that you'd call back in 15 minutes but i waited for an hour and never got any response.
Also my whole windows system was gone.Nothing was left not even the factory settings.On top of which i ve lost all the dell softwares that were pre installed on my laptop.
I think that i made a big mistake by choosing dell.

With Regards,
Sohila

model no. PP37L, ADOPTER PA-12, EXPRESS SERVICE CODE-[protected],
PURCHASE DATE- DEC.18, 2009.
FLEXIBBILITY OF LEAD/WIRE FROM POWER TO ADOPTER EXTREMELY BAD.
GOT THREE TIMES INTERNALLY CRACK/SHORT IN THIS V. SHORT PERIOD AT DIFF.POSITIONS
TWO TIMES MANAGED BUY CUT & TAPE AFTER SEING BUBBLE OF SHORT
THIRD TIME SHORT GOT FIRED
THESE ARE HAPPENING DUE TO FOLDING/ROLLING THE LEAD FOR PUTTING IN BAG & MY FREQUENCY OF FOLDING IS ONLY ONE TIME ON WORKING DAY.

Sub: - Frequently faults in Lap Top R/O order No 0492734 Tax Invoice No. 00399929, service Tag No. DK7V4BS, express service code [protected], Model No PP39L, Dell studio 1558 notebook-OCQT S541031IN8 Purchase on Invoice dated 27.01.2010
With reference to above cited subject it is stated that I have purchased a Dell studio 1558 notebook Lap Top -OCQT S541031IN8 R/O order No 0492734 Tax Invoice No. 00399929, service Tag No. DK7V4BS, express service code [protected], Model No PP39L, purchase on Invoice dated 27.01.2010 from your company.
But it is regretted to say that the Lap Top is not working satisfactorily since it is purchase either due to manufacturing defect or other defect of Lap Top. The fault comes frequently again and again in Lap Top. Frequent maintenance has caused disappearance of original look of Lap top. Your service centre also so far in my son IIT College Ahmedabad so very difficult to approach frequently. The details of fault observed and restored to your company are as under.
S.N Name of Fault Fault Attended
1 Black spot on LCD Changed Original LCD by your
service engineer
2 Cooling Fan not working Changed cooling fan by your
Ahmedabad service centre
3 C.D drive not working Attended fault by your
Ahmedabad service centre
4 Window trouble Attended fault by your
Ahmedabad service centre
5 Wifi not working Attended fault by your
Ahmedabad service centre
6 Again asking genuine window
and frequently ON-OFF problem in Lap top -

Therefore you are requested to replace my son Lap top immediately so that my son work may not affect adversely. My Son Contact no is- [protected]

(Pitamber lal saini)
PA to Dy. General Manager
O/o GMTD, Alwar-301001(Rajasthan)
Mobile No- [protected]
Land Line No.[protected]

DELL INSPIRON (TM)1464 LAPTOP — NO BATTERY BACKUP AND DIFFICULTY IN OPERATING TOUCHPAD

TO ,
DELL LAPTOPS
RESPECTED SIR
I HAVE TAKEN DELL INSPIRON (TM)1464 LAPTOP ON 17 /3/2010, RITC NUMBER 84713010 AND INVOICE NUMBER 004408, BUT NOW ITS BATTERY BACK UP HAVE COMPLETELY GONE AND SOME PROBLEM IN TOUCH PAD ALSO , SO PLEASE SEE TO MY COMPLAINTS AT THE EARLIEST , I WILL BE HIGHLY OBLIGED .
THANKING U
DR SONU PANWAR
ROOM NO 116 CPM BOYS HOSTEL , MRMC MEDICAL COLLEGE , GULBARGA , KARNATAKA - 585105
DATED 7/ 12 / 2010

DELL — Reg Dell Laptop poor screen display

I have purchased DELL INSPIRON 15R LAPTOP in Oct'10.I have taken accidental warranty for 3 years.When I try to start my Laptop,the screen shakes and a beep sound comes.The poor screen display and the beep sound remains till the laptop runs.So,I request to resolve this issue asap...

hi i m dr anjush, purchase a dell 5010 .before 6 month .antivirus is in my laptop but i found a virus in my laptop which is not detected by my antivirusso i have a problem when i use any usb or other device that virus present in my usb.

hi i m dr anjush havea virus problem in my pc i told u earlier.so plz tell me what i do.or send any expertv to solve this prolem, i will be highly oblized my add is
19 MIG
C BLOCK
SHYAM NAGAR
KANPUR
MOBILE NO. [protected]