[Resolved]  Dell — Laptop not repaired under warranty, when confirmed with Dell support team, Laptop was registered with some other name

Address:Gurdaspur, Punjab

Hi Respected Sir/Ma'am.

I have bought Dell Laptop(Dell Insprin N 5110).
Model : Q 201
Serial No : [protected]
Service Tag: CFVVWQ1

From Computer world Pathankot. I have buyed laptop on Nov 11,2012.In May I got some technical problem in laptop. When I contacted Computer World owner(Balwant Thakur)for repair under warranty.I come to know that warranty was not updated for my laptop on dell site, and when I contacted Dell support team for warranty. I come to know that this Laptop is not registered under my name.
Pls help me in this, They have sold me old laptop and now they are not covering me under warranty. Pls process this case. I have losted 35000, And another 5000 for traveling back and forth. And I have losted my accountancy business worth rupees 300000, In Grand total I have losted 340000
I am harassed by Computer world owner and by there team. Even they had spoken to me rude and threaten me . Pls help me in this case.

Thanks & Regards,
Laj Want Rai

Dealer Details:
Computer World(Dell Laptop Dealer)
Balwant Thakur
Computer World,F Block,Shop 50-51,1st Floor, Opp Mahadev Market,Dalhouise road PTK.
[protected]
[protected]
[protected]@rediffmail.com


My Details:
Laj Want Rai(Nickname-Tinku), Village-Khanpur, Kacha Madhopur Road
[protected]
[protected]
[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

DELL — help me

Sir,
this is apprise you that, I send a Demand Draft and Form 39 through courier to purchase a laptop but mistakenly delivered to this addresses
"Dell India Pvt. Ltd. M-4, SIPCOT Industrial Park Sunguvarchatram Post Sriperumbudur TalukKancheepuram Dist., Tamil Nadu - 602106, Phone :[protected]
inspite of banglore, INDIA.
inside sales manager
so what i have to do plz suggest me...

DELL — Non Repair of machine

A) My Dell Studio laptop was stop working from about 20 days back. I logged a complaint (Number[protected] on 7th July'10.The agent was good and knowledgeable to talk to. Unfortunately, till date I am unable to use my laptop and has to request many people to allow me to use their system. Till now no resolution has been provided by Dell. I have contacted dell 3 times after 7th July'10. Following problems are faced:

1) It takes too long to reach an agent. Even if I reach the agent, they kept me on hold for long time which is cost in terms of time as well as money.
2) Every time agent promises to call back and to keep me updated about the status but never do so. Last, I contacted an agent on 15th July; he promised to get back to me at the earliest but has not done anything till date.
3) I am unable to start my system. It is a bog inconvenience as my important work in lined up because of non-accessibility to data. Also, it’s embarrassing to ask people for their system.
4) It has been 20 days to put a complain and till now their has been no resolution. The laptop is still under warranty but company is not providing any solution and any replacement for the same.
5) Its the case of consumer harassament and I am suffering a lot because of this.

Reena Singh
Complaint Number-4138132 dt 07 July 2010
Laptop Ref No.- 791q3BS

DELL INDIA — Warranty

Have paid 13,000rs for extending warranty. But repair has not been done. My Dell Inspiron is Inspiron 530S series. Dell is not providing any kind of support and has closed my case. Please let me know further procedure for action.

[protected]@yahoo.com
Dell LEPTOP MICROSOFT OFFICE 2010 ASKING PRODECTECT KEY show back side of my LEP TOP Prodect KEY No IS 4H9FM-X9MCW-9BRGH-K4DMH-28VY9 NOT EXCEPETED BY PROGRAMED MICROSOFT OFFIC 2010

dell computers/ laptop — not working properly

the web cam of this laptop is not working and this computer not downloded any software for operate video and movie and adobe flash player also not downloded and the camera of this laptop is not working.

DELL — leptop

hello S/M my laptopmy harddisk was currpted with warrunty so pls call me this no :91+[protected]
kuldeep sharma urgent
thankyou....

DELL INDIA — NO REGISTRATION

I HAD PLACED AN ORDER FOR DELL COMPUTER IN SURAT AT
DELL EXCLUSIVE STORE
U-1,JEEVANDEEP COMPLEX
RING ROAD
SURAT 395002

ON 11/07/2011

I HAD ALSO MADE THE PAYMENT OF RS. 32,470 BY CHEQUE

THEY PROMISED ME THE DELIVERY AFTER 15 WORKING DAYS AND NOW AFTER THE DELIVERY TIME PERIOD IS OVER THEY ARE SAYING THAT THEY NEVER REGISTERED ME WITH THE DELL.

SO NOW WHO IS GOING TO LOOK INTO SUCH AN IRRESPONSIBLE WORK
AND WHEN AM I GOING TO RECIVE MY COMPUTER
IS ANY OFFICE HOLDER READY TO SOLVE MY PROBLEM

SUCH A PATHETIC MANAGEMENT WAS NEVER EXPECTED

DELL — under warranty

i have purchased my dell studio from care dell exclusive store ahmedabad.when i purchased then they were told me that my laptop will be under warrenty for one year. ihave the tax invoice of this product.and now i have a problem with my laptop the problem is that its disply is not working properly it is blinking when it is running .but when i go to the dell service center then the people is not accepting that my laptop is under warrenty and they refuse my application for repairing my laptop display.
hi mayur
ur bill with the date n serial number o[censored]r product is sufficient 4 the warranty as the serial number has got the info 4 the product warranty and normally the company takes a warranty even for 12+1 or even 2 in addition as the product takes some time to come to the mrket for sale
this differs from co. to cos. policy but pls request
regards

DELL — help

Sir
Iam using dell inspiron n5010 laptop, I am facing the webcam problem since from 3months,if i try connect my webcam it's displaying the no supporting webcam is connected, i had contatced twice to customer care helpline desk but none of them solved the problem, they r just saying your driver is not updated pls update it. i had updated twice den also i am not able to connect ..pls help me out..

DELL — Overpriced repairs

I Have a Dell XCD 35 under warranty.

One fine day the display was not working and when I took it to service center the guy said that the display was broken and was not covered under warranty.

Moreover he was charging 7000 Rs for Display repairs for a mobile which sell around 8000 Rs

Also he said will take a month to repair. Please as a loyal customer for dell laptop did not think that an organization as Dell will fall for cheap way of making money.

Please review your prices and contact me as soon as possible on [protected]. Waiting Dell Support!!

Thanks
Shubhendu Das

DELL LAPTOP SERVICE TAG GALL RX1

DEAR SIR, MY DELL LAPTOP IS PROBLEM. PLEASE SLOVE THIS PROBLEM VERY URGENTLYBASIS. MY CONTACT NO- [protected]

windows cannot start up

system is working but monitor has been blank screen

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