[Resolved]  Dell — guarantee within 21 days replacement

Address:

Mysore, Karnataka

I have purchase laptop from dell india site
they promised 21days replacement said by the sale person that
'''i[censored] do not like dell laptop you can replace the dell laptop without
any cost wein 21 days u can replcae it''' .... ''amount will be replace to''' .........
and they said that the 2 nd genration laptop will cost u 6000 to 8000 extra.......
and it will come only for xps laptop only not for inspiron laptop ........
but i chek in internet about the 2 nd genration laptop but only 1500rs extra
and i firkedout when i saw in internet............

I am a regular customer of dell, I have purchased 2 Laptops
already, this is the 3rd laptop i am purchasing. I am very sorry to
say that the service very poor...
they promised me that there will be replace laptop .
"Pathetic, Non abiance for Commitment, poor service"
and i given the complain to the dell coustomer care....
but no replay ......Poor Service and Dissatisfaction

i request u to replace the laptop to me ..........