[Resolved]  Dish TV — Renewal Complaint-VC No.--[protected]

I had taken a Dish tv connection for a year for Rs3990/- as per their platinum package on 05-06-08 along with free movies worth Rs.3990/-for a year.On 27 th April I was informed by Dish Tv through SMS that my subscription has expired on 27th April.I contacted their customer care and was told that since I have seen paid movies therefore my annual period has been reduced to 27th APRIL which was in fact to be from the amount of Free Paid Movies.Futher it was not done with my consent and moreover I was not informed earlier.In addition to this I paid Rs.200/- on 28th April through credit card for recharge for SILVER PACK with CNBC PACK. foor more than amonth Instead of recharge of Silver Pack they have Recharged it for my platinum which is only valid upto 16-05-09.I have send them number of e-mails & contacted them on phone but they are not lisening to me and saying that they can not convert my package to silver pack before 5th June being valid upto that date.Futher they will also charge Rs.40/- for degradation of package whereas there are no charges for upgradation.of package.My complaints are as under.
1.They have no right to reduce my annual period from 5th june to 27 th April.
2. They should have deducted amount from my paid movies amount and in case this was not possible they should not shown me movies with my consent.
3.They have no right to force me to be in platinum package upto 5th june especially when they have reduced my period to 27th April.
4.They are also not giving me benefit of Present free voucher scheme as I got recharge through credit card via www.rechageitnow.com as per their SMS whichis not justified.
5.There should no degradation charges of Rs.40/- especially in view of no charges for upgradation.
Thanks.
J.N.SETH