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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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Following is the information I would like to share, so that you can think before using Dish TV service
Issues that I faced so far:
1. Customer care guys doesn’t know the
information clearly. Always misleading. Subsequently this creates hell lot of problems
2. Always they say, it takes 4 - 24 hrs to resolve a complaint. and that never happens even after 24 hrs. If we ask the status of the complaint after 24 hrs, they will give us another complaint for tracking the previous complaint. This list goes on increasing until we speak to senior person. By that time it takes 5-6 days
3. It takes 5-6 days to renew a package (following step (2))
4. We need to furnish the same details about the packages I want / transaction Number / other complaint details again and again. (very annoying)
5. They don’t even provide the services for the days spent in following up the complaints (usually 6-7 days). This means we get service only for 22-23 days in a month