Dish TV — Failure of services | |||
Hi Team, I purchased new connection from DISH tv and got the installation on 22nd Nov. Now the connection is not working and giving error 02 Card deactivated. When I contacted customer complaint they replied me it will be working in next 24-48 hrs. My tv will be blank whole the day. Due to it now I need to take leave and entertain my Kid In this case 1. My deliverables to client will be impacted 2. I will lose my one day salary Secondly they don't have any toll free no. and for wait time they run their advertisement for which we are paying. The call the customer care cost me 27 Rs. Kindly arrange compensation from DISH tv for failure in their services and fine them so in future they will take care of their customer. Thanks, Ravi Was this information helpful? | |||
 7 Comments | |||
Comments
Dish TV — failure of service
after a squal my satelite connection was disrupted, i complained to the customer service. the technician arrived at 20.15hrs on 17th of may 2008. i was not satisfied with his service, but he was very confident. the service was ok for half an hour as far as my knowledge, because we went to sleep at that time. next day, 18-05-08, in the morning i switched on the tv and there was no service at all. i complained many a time after that but nothing was done. my complain number is 13274190. my vc no. [protected]. today it is 20th of may and i am still waiting for a call from their end at 16.16hrs. i don't know when it is going to b alright and whether i will get any discount for this negative service. My VC No.[protected]/ last 10 months not working some channels, i will compliant to your service centre and your customercare and your area office but till no response from your side what will do i was join your subscription on 18th March 2007 and also paid deposited Rs. 5, 000/- but till nobody cannato solve the problems so i will go to counsumercourt with proper documents and complent register and time, energy, money and also tv expenses total arount Rs. 1, 24, 000/- please send as DD in the name of A.Srinivasan payable at chennai please send immediately settlement ok
so many ti9me complaint but till no action
poor sevice and poor response
Sir,
Actually I have been trying your phone number for last so many days for informing you about
disconnecting our dish TV connection because we are having two connections and we don't use one of it and so i want to disconnect it and recharge one connecton for ayear.
The number of my dish tv V C No [protected] connection which i want to disconnect is
Actually I have been trying your phone number for last so many days for informing you about
disconnecting our dish TV connection because we are having two connections and we don't use one of it and so i want to disconnect it and recharge one connecton for ayear.
The number of my dish tv V C No [protected] connection which i want to disconnect is
Dish TV — not entertain complain for NO DD Channels
Dear SirI have complaining so many time by phone and by e-mail but they have not entertain any complain done by me. i am writing some ref. SRC-26/07/10-72767, SRC-29/07/10-72890, SRC-30/07/10-72906, SRC-30/07/10-72907 these are only online complaints. i have a lot of complains by phone. please do in better way. the are demanding money for next recharge but not given any satisfactory services. so please convey him that they increase my duration for more 10 days without any charge. i am suffering much much more. and spending more than Rs200/= ony in phoning. Thanking you.
Dr. Abdul Haseeb Ansari.
301, 3rd FLOOR, RANGANATHA REGENCY, 2nd MAIN, 12 CROSS, JAYAMAMMA LAYOUT, ANNAPURNESHWARINAGAR, Bangalore-560091
Mob. [protected]
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DishTV — failure of services
I have registered complain through sms on sunday through which i received complaint no. and i informed local care centre also which has not given complaint no. I called north centre also on tuesday but again the told me that they will contact with in 48 hours. Now IPL is going on which is very important for me, i was not able to see or avail entertainment through dishtv which must i used because i paid for this.I spend money on phone also but didn't get any response. complaint no from north centre[protected] and complaint no from dishtv is[protected]. 301 signal not foung is always comes with in a week but his time it comes continously.If this problem will not resolve till saturday then i have to mail this to subhas chandra(zee busness group).