[Resolved]  DishTV — Non installation of dishtv DTH since 31/05/08

I RAJEV SHARMA R/o A215 Majlis Park Azadpur Delhi purchased dishtv alongwith one year package on advance payment of Rs3000/- (against total package of Rs4000/-) from authorized dealer Neelkanth Electronics A-110 Majlis Park, Panchvati road, Delhi-110033 on 31/05/08. Dealer has assured me that dishtv will be installed on same day or at the most on neat day. I have not only visited the dealer’s shop regularly for installation of dishtv but also pursued the matter on telephone but dishtv is not installed at my residence so far due to laxity on the part of dishtv.
One distv representative came to my residence on 02/07/08 at 8:30PM for installation of dishtv and he has fixed the dish on roof but unable to do cable connection due to unavailability of cable connector. Dishtv representative gave me assurance the he will do complete installation on next day i.e. 03/07/08. I have again pursued the matter with dishtv representative for installation of dishtv. But nobody turned up for installation of dishtv till now.
Keeping in view poor services/ response of dishtv towards customers, I have decided not to install dishtv. It is requested to refund my advance payment of Rs3000/- and take back dishtv set top box and other tools.

Regards
Rajeev Sharma