[Resolved] DishTV — Send wrong Set-of-box of DISH TV Plus | |||
Hello Team, I am not getting how to greet you people. It’s not almost 1week and u people horrible experienced. I don’t know what is going to be next. But you people give me a REASONS that why not to go for DISH TV. Definitely soon I would like to switch over to another provider. On 23rd I order Dish TV Plus online from comparedth.com. On 24th Friday they installed it around 4pm and told that within an hour your pack will be got activated. After giving them call again and again they didn’t activate my pack. On 25th i called up again and again and finally in evening they activate my pack. On 27th the local distributor told me that they installed the wrong person’s Dish to our home and our Dish TV goes somewhere else. I said it’s okay, it happens with human error but he promise to change that on the very next day. Its 1week now but no one bothers to change that set-of-box. You people are really making pain in my ash because my packed is of 320 and the set-of-box I got of other person activated the pack of 220. So the thing is I am paying High and getting the less benefit. Today I call the person who installed the connection and explain the issue in reply he laugh’s saying how this thing happens? After making such mistakes I am expecting solutions rather than blah blah… I know you don’t have a work than sorry. Ultimately I suffered and I am in loss. Online people told me that they will provide 1000 vacational offer free with this but I didn’t get that also. Total disaster… see that if Fig-1 The greet message I got from Dish TV Request no- 9392576 VC- [protected] This VC number shows in the name of Rajnikant Gard My name is Dhaval Mistry Unfortunately customer care people are not able to see my details so he told me that send the screen shots of the online payment also with the mail. So below is the screen shot for the same in Fig -2. Please try to solve this matter ASAP. Regards, Dhaval Mistry [protected]@y7mail.com (M): +[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
I have purchased a connection of dishtv(id number [protected]) from monday. But untill now I couldnt watch it. They have done some wrong installation. I contacted Noida customer centre and in Lucknow as well. But they are not ready to send a technition to check it.
I contacted a person in Lucknow dealer Mr Anoop, he was telling it will ok but I am waiting for last 3 days, nothing happend. Now I am going to disconnect the conection.
Who cares. They are getting salary on time
My money & time is waist
I contacted a person in Lucknow dealer Mr Anoop, he was telling it will ok but I am waiting for last 3 days, nothing happend. Now I am going to disconnect the conection.
Who cares. They are getting salary on time
My money & time is waist
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Dish TV — Wrong Activation
Dish TV Complaint Ref # 17597956Had gone for Hindi & Panjabi Maxi Plan for 12 months. Paid Rs.3990/- thru credit card from Singh Electornics, Kanpur Road, Lucknow. Lucknow dealer, Lucknow Dish Care Centre, Husainganj,
whose Incharge is Anil Kapoor, had wrongly activated my account for 3 months only. Every month my connection is disconnected due to this. Calling / Mailing Dishcare for the last 7 months have not helped... instead when pursued each month Anil Kapoor recharges my account for further 1 month. He agrees that our A/c was wronly activated.
It is better for Dish TV to stop its Customer care service as they are good for nothing... I have documentary proof and mails and replies from them prooving this.