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Citibank Credit Card Complaints - Disputed transaction

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Citibank Credit Card
Posted: 2009-06-19 by Vaibhav Rastogi Send email
Disputed transaction
- Statement of Credit card (no. 5520939076257012) for the month of May 2009 recieved which contained fraud transactions worth total Rs. 24098.97.
-Immediately informed the Bank.
-Bank promised to look into this matter.
-However, the bank has recently sent a letter stating the transactions as valid & asked me to pay the Amount.

These transactions for sure has not been done by me. As such I will not pay this Amount which is false.

Pls help me how to go about.
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