[Resolved] D'Mart — Why these ppl dont have website or Complaint Center | |||
Hello I dont understand why these ppl have site or online Constemer Care? To whom should I wrote complaints about avenue supermarts pvt. ltd. d-mart Please get me some clearification Thank you Mir Raish Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
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Sir,
This is a very sad incident I would like to bring to your notice which I faced on 25/10/11. The coca cola bottle blasted on our face. Reached the manager Mr Sushant to get this issued noticed, the response we got from him was " asa incident tho regular basis pe hota rehata hai uspe hum kya kar sakte hai". This response was not expected from the manager. This is not the customer service we are expecting from the staff. When asked the manager what's the next step the manager asked to clean our self and stand under the hot sun to get our self dried. The quote of the manager was pathetic. Manager stated " I cannot do anything else for you"
I Felt what the hell is this that if the manager is un able to resolve the issue of the customer then why is he there? Please get this issue resolved ASAP.
Being your regular customer I am expecting a positive and a speedy response from your end.
This is a very sad incident I would like to bring to your notice which I faced on 25/10/11. The coca cola bottle blasted on our face. Reached the manager Mr Sushant to get this issued noticed, the response we got from him was " asa incident tho regular basis pe hota rehata hai uspe hum kya kar sakte hai". This response was not expected from the manager. This is not the customer service we are expecting from the staff. When asked the manager what's the next step the manager asked to clean our self and stand under the hot sun to get our self dried. The quote of the manager was pathetic. Manager stated " I cannot do anything else for you"
I Felt what the hell is this that if the manager is un able to resolve the issue of the customer then why is he there? Please get this issue resolved ASAP.
Being your regular customer I am expecting a positive and a speedy response from your end.
Although I wanted to email details, of bill No BD-1666 dt 30/07/2010 at 9.58pm done at Dmart - Makarpura they do not have any email links
Even telephonic complaints are cheaply attended.
Robin Uthup
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[protected]@indiatimes.com