[Resolved]  Documents — Misplaced or Theft

Address:East Godavari, Andhra Pradesh

Dear Mrs. Durga,

I have discussed with Mr. Rajeswararao on 03rd July’ 2012 regarding my courier (H[protected], which is not delivered and suggested that mark a copy to Mrs. Durga for to know the status of courier.

Kindly look into the matter seriously for where the courier is hold up. When I was asking to Rajahmundry Branch, they told that we have sent it to Hyderabad. But when I was asking to Hyderabad branch they said they did not receive it . Who has kept it aside or drop or theft it. How the Manifest Details are comes difference between the Branches.

No one is responding to my mails. Can you clarify to me ?




Best Regards,

Srinivasu Kethineedi.
Phone :[protected]

From: Srinivasu Kethineedi
Sent: Tuesday, July 03, 2012 1:13 PM
To: '[protected]@dtdc.com'; 'css.[protected]@dtdc.com'; '[protected]@vsnl.com'; 'css.[protected]@dtdc.com'; 'css.[protected]@dtdc.com'; 'branchhyd.[protected]@dtdc.com'
Subject: Document was not reached me (Consignment No. H[protected].

Dear All,

What is the status of my courier and also to know how the courier was misplaced. Who is responsible for the courier. How the statements are miss matching of Rajahmundry Branch and Hyderabad Branch, which was uploaded and downloaded. Attachments are the proofs. I hope documents are somewhere else in the offices of either Rajahmundry Branch or Hyderabad Branch. Will you check once again thoroughly in the offices.


I would like to know some answers for below questions.

1. Is the list (Manifest Details) checking with each consignment which is uploaded in the intranet before packing it ?

2. How the uploaded data (Manifest Details) was changed when it was downloaded.?

3. when the packing is going on is CC Cameras are rounding them ?

4. When the packing was completed, is checking was going for each one who is involving in the packing of courier ?

5. The customer doesn’t bargain at any situation at the time of payment for sending his courier, but why don’t you take care for the courier should be to reach the destination ?

6. When the courier is not reached to the customer , what action will be taken against the employees’ who involves in the process and do you have any report where it and how it would be happened ?


The values of Courier is not what is content in the courier (even a rough paper or Valuable Document), the courier how it reaches to the customer is very important without fail or misplaced.


“If you feel unable to reach the courier to the destination, you have to say to customers, we are not responsible for the courier when it was not reached to the destination.”


Finally I want to say the courier should be reached me at any cost from you.



Best Regards,

Srinivasu Kethineedi.
Phone :[protected]

From: Srinivasu Kethineedi
Sent: Monday, July 02, 2012 9:52 AM
To: '[protected]@dtdc.com'; 'css.[protected]@dtdc.com'; '[protected]@vsnl.com'; 'css.[protected]@dtdc.com'; 'css.[protected]@dtdc.com'; 'branchhyd.[protected]@dtdc.com'
Subject: Document was not reached me (Consignment No. H[protected].

Dear All,

Below Trailing Mails.

This is kindly inform to you that, one of my courier is not reached me, which is sent on 25th June’ 2012 from Rajahmundry to Hyderabad (Madhapur).
Details are given below. Still I did not receive any communication from the DTDC office.( Tad JN., SECUNDERABAD Branch and Rajahmundry Branch).


Consignment No. H03779284.

Address on the document : K. Srinivasu,
Bayer Bioscience Pvt Ltd,
Plot No. 13,
Survey No.P64/2,
Software layout Units.
Madhapur – 500081.
Mobile No.[protected].


I would like to know status of my documents (Courier), where is laid. When Can I get my courier ?

Below attachments are the status of my courier. Still Showing “IN TRANSIT”.

























Consignment Details......




Shipment No. : H03779284 Billing Mode : AIR
Reference No. : N/A

Booked by : KORUKONDA-RAJAHMUNDRY On : Monday, June 25, 2012 @ 1310 Hrs
No of Pieces : 1 Weight : 0.035 Kg.

Status : IN TRANSIT
For : HYDERABAD






Additional Details...


Packet Manifest (H7386782) Made From RAJAHMUNDRY SUPER FRANCHISEE, RAJAHMUNDRY To HYDERABAD SURFACE APEX, HYDERABAD On Mon, Jun 25, 2012 2040 [consignment weight-0.035kg, Pcs-1] [Mode:SURFACE]


Forwarded From RAJAHMUNDRY SUPER FRANCHISEE, RAJAHMUNDRY To HYDERABAD SURFACE APEX, HYDERABAD Through MMF No. (H9617900) On Mon, Jun 25, 2012 2044


Load received at HYDERABAD SURFACE APEX, HYDERABAD from KAKINADA SUB BRANCH, KAKINADA Via CD/LT/RR No. ( H7605852) On Tue, Jun 26, 2012 0801 [Connected via 000 (DD0274 - DTDC OWN VEHICLE - HYDERABAD) on Tue, Jun 26, 2012 at 0801(,)]







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[Get Details]







Report Generated on Saturday, June 30, 2012 at 9:15:57 PM





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Manifest Details......
Manifest Status Manifest Number Origin Destination Mf. Date Mf. Time [Hrs] Mf. Weight [Kgs] Mode No. Of AWBs
Forwarded [PMF] H7386782 RAJAHMUNDRY SUPER FRANCHISEE [H06] HYDERABAD SURFACE APEX [H13] 25/06/2012 20:32 2.754 SURFACE 58
AWB Number M/F Destination City Actual Destination City Destination Pincode AWB Weight [Kgs] No. Of Pieces Current Status
H01112746 HYDERABAD [HYD] HYDERABAD [HYD] 0.030 1 DELIVERED
H01112748 HYDERABAD [HYD] HYDERABAD [HYD] 0.020 1 DELIVERED
H01267993 HYDERABAD [HYD] HYDERABAD [HYD] 500016 0.020 1 DELIVERED
H01287779 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.020 1 DELIVERED
H01287910 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.020 1 DELIVERED
H01338543 HYDERABAD [HYD] HYDERABAD [HYD] 500084 0.020 1 DELIVERED
H01370399 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.020 1 DELIVERED
H01382430 HYDERABAD [HYD] HYDERABAD [HYD] 0.020 1 DELIVERED
H01382433 HYDERABAD [HYD] HYDERABAD [HYD] 0.050 1 DELIVERED
H01382437 HYDERABAD [HYD] HYDERABAD [HYD] 0.030 1 DELIVERED
H01382941 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.022 1 DELIVERED
H01382944 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H01383279 HYDERABAD [HYD] HYDERABAD [HYD] 500003 0.020 1 DELIVERED
H01383283 HYDERABAD [HYD] HYDERABAD [HYD] 500003 0.020 1 DELIVERED
H01384065 HYDERABAD [HYD] HYDERABAD [HYD] 500084 0.020 1 DELIVERED
H01384066 HYDERABAD [HYD] HYDERABAD [HYD] 500084 0.020 1 DELIVERED
H01384191 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H01384850 HYDERABAD [HYD] HYDERABAD [HYD] 500003 0.030 1 DELIVERED
H01427418 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.020 1 DELIVERED
H01427422 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.020 1 DELIVERED
H01427457 HYDERABAD [HYD] HYDERABAD [HYD] 500013 0.020 1 DELIVERED
H01429003 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.020 1 DELIVERED
H01429197 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.020 1 DELIVERED
H01429234 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.060 1 DELIVERED
H01429237 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.020 1 DELIVERED
H01429260 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.060 1 DELIVERED
H01429266 HYDERABAD [HYD] HYDERABAD [HYD] 500003 0.020 1 DELIVERED
H01429268 HYDERABAD [HYD] HYDERABAD [HYD] 500003 0.020 1 DELIVERED
H01429270 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.030 1 DELIVERED
H01429272 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.020 1 DELIVERED
H03724273 HYDERABAD [HYD] HYDERABAD [HYD] 500055 0.020 1 DELIVERED
H03724279 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H03724280 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H03724282 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.120 1 DELIVERED
H03724284 HYDERABAD [HYD] HYDERABAD [HYD] 500084 0.385 1 DELIVERED
H03762790 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H03762876 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H03762878 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H03762881 HYDERABAD [HYD] HYDERABAD [HYD] 500055 0.032 1 DELIVERED
H03762896 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H03762937 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H03779260 HYDERABAD [HYD] HYDERABAD [HYD] 500081 0.075 1 DELIVERED
H03779284 HYDERABAD [HYD] HYDERABAD [HYD] 500021 0.035 1 IN TRANSIT
H03986751 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H03986802 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.020 1 DELIVERED
H03986860 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.320 1 DELIVERED
H03986880 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.200 1 DELIVERED
H03986900 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H03986913 HYDERABAD [HYD] HYDERABAD [HYD] 500081 0.020 1 DELIVERED
H03986915 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.020 1 DELIVERED
H03986916 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.020 1 DELIVERED
H03986932 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.230 1 DELIVERED
H03986935 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.205 1 DELIVERED
H03986942 HYDERABAD [HYD] HYDERABAD [HYD] 500016 0.020 1 DELIVERED
H04031286 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.030 1 DELIVERED
H04031359 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H04045802 HYDERABAD [HYD] HYDERABAD [HYD] 0.020 1 DELIVERED
H04045805 HYDERABAD [HYD] HYDERABAD [HYD] 0.030 1 DELIVERED

Received [IPMF] H7386782 HYDERABAD [H] HYDERABAD SURFACE APEX [H13] 26/06/2012 08:10 3.150 58
AWB Number M/F Destination City Actual Destination City Destination Pincode AWB Weight [Kgs] No. Of Pieces Current Status
H01112746 HYDERABAD [HYD] HYDERABAD [HYD] 0.030 1 DELIVERED
H01112748 HYDERABAD [HYD] HYDERABAD [HYD] 0.030 1 DELIVERED
H01267993 HYDERABAD [HYD] HYDERABAD [HYD] 500016 0.025 1 DELIVERED
H01287779 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.025 1 DELIVERED
H01287910 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.025 1 DELIVERED
H01338543 HYDERABAD [HYD] HYDERABAD [HYD] 500084 0.025 1 DELIVERED
H01370399 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.030 1 DELIVERED
H01382430 HYDERABAD [HYD] HYDERABAD [HYD] 0.015 1 DELIVERED
H01382433 HYDERABAD [HYD] HYDERABAD [HYD] 0.100 1 DELIVERED
H01382437 HYDERABAD [HYD] HYDERABAD [HYD] 0.030 1 DELIVERED
H01382941 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H01382944 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.025 1 DELIVERED
H01383279 HYDERABAD [HYD] HYDERABAD [HYD] 500003 0.025 1 DELIVERED
H01383283 HYDERABAD [HYD] HYDERABAD [HYD] 500003 0.020 1 DELIVERED
H01384065 HYDERABAD [HYD] HYDERABAD [HYD] 500084 0.030 1 DELIVERED
H01384066 HYDERABAD [HYD] HYDERABAD [HYD] 500084 0.025 1 DELIVERED
H01384191 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.030 1 DELIVERED
H01384850 HYDERABAD [HYD] HYDERABAD [HYD] 500003 0.020 1 DELIVERED
H01427418 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.030 1 DELIVERED
H01427422 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.030 1 DELIVERED
H01427457 HYDERABAD [HYD] HYDERABAD [HYD] 500013 0.075 1 DELIVERED
H01429003 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.030 1 DELIVERED
H01429197 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.020 1 DELIVERED
H01429234 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.095 1 DELIVERED
H01429237 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.030 1 DELIVERED
H01429260 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.030 1 DELIVERED
H01429266 HYDERABAD [HYD] HYDERABAD [HYD] 500003 0.030 1 DELIVERED
H01429268 HYDERABAD [HYD] HYDERABAD [HYD] 500003 0.025 1 DELIVERED
H01429270 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.030 1 DELIVERED
H01429272 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.030 1 DELIVERED
H03724273 HYDERABAD [HYD] HYDERABAD [HYD] 500055 0.030 1 DELIVERED
H03724279 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.030 1 DELIVERED
H03724280 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.025 1 DELIVERED
H03724282 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.080 1 DELIVERED
H03724284 HYDERABAD [HYD] HYDERABAD [HYD] 500084 0.295 1 DELIVERED
H03762790 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.030 1 DELIVERED
H03762876 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.030 1 DELIVERED
H03762878 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.025 1 DELIVERED
H03762881 HYDERABAD [HYD] HYDERABAD [HYD] 500055 0.235 1 DELIVERED
H03762896 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.025 1 DELIVERED
H03762937 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H03779189 HYDERABAD [HYD] HYDERABAD [HYD] 500035 0.030 1 Get Status

H03779260 HYDERABAD [HYD] HYDERABAD [HYD] 500081 0.030 1 DELIVERED
H03986751 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.015 1 DELIVERED
H03986802 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.065 1 DELIVERED
H03986860 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.030 1 DELIVERED
H03986880 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.030 1 DELIVERED
H03986900 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.025 1 DELIVERED
H03986913 HYDERABAD [HYD] HYDERABAD [HYD] 500081 0.025 1 DELIVERED
H03986915 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.030 1 DELIVERED
H03986916 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.030 1 DELIVERED
H03986932 HYDERABAD [HYD] HYDERABAD [HYD] 500082 0.335 1 DELIVERED
H03986935 HYDERABAD [HYD] HYDERABAD [HYD] 500002 0.255 1 DELIVERED
H03986942 HYDERABAD [HYD] HYDERABAD [HYD] 500016 0.020 1 DELIVERED
H04031286 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.020 1 DELIVERED
H04031359 HYDERABAD [HYD] HYDERABAD [HYD] 500001 0.340 1 DELIVERED
H04045802 HYDERABAD [HYD] HYDERABAD [HYD] 0.030 1 DELIVERED
H04045805 HYDERABAD [HYD] HYDERABAD [HYD] 0.030 1 DELIVERED


















Consignment Details......




Shipment No. : H03779284 Billing Mode : AIR
Reference No. : N/A

Booked by : KORUKONDA-RAJAHMUNDRY On : Monday, June 25, 2012 @ 1310 Hrs
No of Pieces : 1 Weight : 0.035 Kg.

Status : IN TRANSIT
For : HYDERABAD






Additional Details...


Packet Manifest (H7386782) Made From RAJAHMUNDRY SUPER FRANCHISEE, RAJAHMUNDRY To HYDERABAD SURFACE APEX, HYDERABAD On Mon, Jun 25, 2012 2040 [consignment weight-0.035kg, Pcs-1] [Mode:SURFACE]


Forwarded From RAJAHMUNDRY SUPER FRANCHISEE, RAJAHMUNDRY To HYDERABAD SURFACE APEX, HYDERABAD Through MMF No. (H9617900) On Mon, Jun 25, 2012 2044



Load received at HYDERABAD SURFACE APEX, HYDERABAD from KAKINADA SUB BRANCH, KAKINADA Via CD/LT/RR No. ( H7605852) On Tue, Jun 26, 2012 0801 [Connected via 000 (DD0274 - DTDC OWN VEHICLE - HYDERABAD) on Tue, Jun 26, 2012 at 0801(,)]








Track Another Consignment...




Consignment No. Reference No.


Click Here To Track Multiple Consignments








Consignment No Reference No

Enter Multiple Consignment Numbers Upto
25 Seperated By Comma.
Click Here To Track Single Consignment









Report Generated on Saturday, June 30, 2012 at 9:15:57 PM





Email My Tracking Details...






Email :































DTDC Home


©[protected] DTDC Courier and Cargo Ltd.








Best Regards,

Srinivasu Kethineedi.
Phone :[protected]

From: Srinivasu Kethineedi
Sent: Saturday, June 30, 2012 5:32 PM
To: 'css.[protected]@dtdc.com'
Cc: 'ops.[protected]@dtdc.com'
Subject: Document was not reached me (P.OD Number : H03779284.)

Dear All,

This is kindly inform to you that, one of my courier was not reached to me. It was sent on 25th , June’2012 from Rajahmundry to Hyderabad (Madhapur). Already I talked in conference call with Srikant, Suneel and Sameena.

When can I get my courier ? can you confirm to me ?


Details are given below.

P.O.D Number : H03779284.




Best Regards,

Srinivasu Kethineedi.
Phone :[protected]

From: Srinivasu Kethineedi
Sent: Thursday, June 28, 2012 2:21 PM
To: 'ops.[protected]@dtdc.com'
Subject: Number : H03779284.

Hi,

When Can I get My Courier. P.OD number given below.

Number : H03779284.




Best Regards,

Srinivasu Kethineedi.



Best Regards,

Srinivasu Kethineedi.
Phone :[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

BAYER HEALTHCARE / DOCUMENT — Non - delivery of the consignment

Dear Sir,

One consignment was booked vide AWB No. [protected] Dt. 24.07.09 from Mumbai with the instruction to arrange to deliver to our Gurgaon office on 25.07.09 which could not be delivered so far.

In morning we had placed request to arrange to deliver the same by 12.00 noon on 27.07.09 as it contains some important document but the same could not even delivered today by 5.00 p.m.

When we tried to contact to your Delhi office at[protected] some Mr. Srikant was on the line who has informed that the boy is on the way to deliver the same and can not help in this matter. When the undersigned wanted to know the time limit of the delivery he was rude in reply and informed that Blue dart does not take responsibility of timely delivery. Is this the ethics of working of such a orgnisation who claim to be leader in express service ?

May we request you to look into and inform us the outcome.

Thanks


S.P. Sharma

Cell [protected]

Document — Non Delivery Of Consignment

Docket No. z10163149 Booked From Ghaziabad on 6-4-2010 For Jabalpur
Wherein Address Is Mentioned As Dipankar Goswami, 36,Vijay Nagar,
Jabalpur-482005 With My Mobile No.[protected], Because Ranjhi Area Not
Mentioned , So That Consignment Not Delivered Till Date[protected] upto
10.30a.m.. Where As Your DTDC Person Alread Talked With Me On
8-4-2010 To Know The Exact Place . When The PIN Code & Mobile No.
Mentioned In The Address, Then What Is The Reason For Delay .

Thanks.
Am Navaneeth here the reason for my mail is a bad issue really sorry to inform u . yesterday i had a courier tats on 15/12/2012 inside that apart from card etc there was a sweets packet inside it aswell worth rs 250 or so dats missing.
I wonder hw its possible and the parcel was sticked in gum but while i recieved its pinned so wats that mean ?..
And for your kind info the person who sent the parcel is an empoyee of your DTDC and n my friend so am sure that its correctly sent from there(from Coorg) .
I understand sweets pack is not a big deal its a matter of privacy i think u know the seriousness better then me of this small mistake am expecting a quick reply from you.
if not i ill be forced to take this small issue to the head of your department do you think its fair?...

my adress:
# 159/5 2nd floor
Sudhakarshetty building behind Electra Park
appartment Anadhnagar road Huskurgate Electronic City
Banglore 560100 (landmark near Susmitha Store)
Thanks & Regards
Navaneeth

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    Andhra Pradesh
    India
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