[Resolved]  DOLPHIN MOBILE — Excessive billing

This is in respect of my mobile no [protected]. In this month of Jan 2010 moble billing I found the billing in excess amount which never happened compare to the use of mobile.
Whenever I try to contact the service provider whether on phone or on internet, I am unable to contact the officials. Either the phone call will be disconnected or the requisite webpage will not open.Then how to and where from the complaint can be lodged.
They are interested for only money and not the providing satisfactory services. I am fade up with their services.I may discontinue the services provided by them but this is not the solution. Being a PSU they are very careless.
As on today I want the details of my all the outgoing calls to be satisfied myself .The requisite page does not open. They may rectify this when one or two days are left for last bill payment date.
I complained many times to them online.Even I emailed them but nobody pays any attention to respond me.
Besides that I lodged complaint many times on 1503 stating the loss of connectivity of this DOLPHIN moble to certain part of area such as Delhi Cantt., Palam Colony.
No remedial measures have been taken till now to sort out such type of complaint.
On the contrary billing is raised whether it is with local calls or STD Calls..
Thanks and regards.
RC Mishra
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Aug 14, 2020
Complaint marked as Resolved 
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DOLPHIN MOBILE — CALLER TUNES AUTOMATIC AUPDATE

SIR

EVERY MONTH RS. 30 MERE MOBILE SE KAT LIYA JATA HAI. CUSTOMER CARE ME PHONE KARNE PAR WOH KAHTA HAI AAP NE UPDATE KIYA. BUT ME NAHI KIYA HAI. SO. PLS REFUN MY AMT. DOLPHON MOBILE NO. [protected]

DOLPHIN MOBILE — Excess bill amount Dolphin

we got mobile bill for Dec 2009 of about 891 rupees but we paid november month bill amount 505 rupees. i complaint to there customer service but they havent respond me. this is happening second time. plaese take an action against MTNL Dolphin
edjubvgkhguy8t6fu
abcd1234

DOLPHIN MOBILE — Excess amount in Bill

I have received my bill and in my bill 79.06 Rs. are charged in other charges.I am not able to understand thase charges are for what? I have tried to contact customer care 10times, but they are not at all responding well. Those people are disconnecting the call or puting my phone on hold for long.......Kindly give me the reason.
sir

my mobile no [protected] under name of Purvish Parikh which is post paid
i purchase my sim in the year[protected] at that time i paid the activation charge rs 540.00
in cash. i have plan F.

my first bill came in the month of may 04 bill date is for( april-04 ) i paid it through cheque 849499, bank was bombay mercantile co-operative, jogeshwari west branch

in that bill they chrged me 500.00 of installation charge in The column of
OTHER CHARGES. I called up at your call center for the same and inquires about that charge they told me that activation charge and installation both are same so i should ignore that and pay the bill amt (that was 272.24 whic i paid) and further they told that it will be rectified from the next bill but from the year that is 2004 - till today march -2010 it is adding in my bill amount.

FURTHER

in the month of jan 2008 i did not recived the bill copy again i called at the center and asked for the duplicate copy of the bill they told we will send but still it is not recived and the another amount is still adding in to it. so my bill amount is keeps on increasing i paid all my bill by cheque and i have all copy of that except the copy which i did not recived. i had complaint to the general manager that is mr. jain also from his office thet just promise the things will be sort out but still not and
DUE TO YOUR FAILURE IN YOUR DUTY MY OUT GOING CALLS ARE STOPPED AND REPETEDALY I AM FACING THE PROBLEM.

WHEN CAN I SEE THE SOLUTION FOR THIS LAST TIME I AM SENDING YOU THE COMPLAINT
OTHER WISE I WILL GO TO THE CONSUMER COURT AS I HAVE ALL THE BILLS UPTO DATE WITH
THE CHEQUE NO, DATE AND AMOUNT WHICH I PAID. AND I WILL REGISTER A COMPLAINT IN A LEADING NEWS PAPER WHICH PRINT ALL THIS MATTER. WHER PEOPLE LIKE YOU ARE WORKING.






Purvish Parikh

DOLPHIN MOBILE — wrongly charged everyday

Dear Sir,
You are kindly requested to get me unsubscribed from httc:sms.indiatimes.com, i have been charging everyday unnecessary ,
My Mobile No. is [protected]
thanking you.

(chedi singh)

DOLPHIN MOBILE — Barred Incoming/ Outgoing

Hi,
I have a Trump Mobile Connection and from 2nd May,2011 my incoming and outgoing is being barred in Noida. The works in delhi but it gets disconnected on entering Noida.
Despite my complaints no action has been taken and the complaint has been closed without rectifying the problem and we get an answer that the no. is working.

Mobile No. : [protected]

Thanks,
Mona
please do not send any commercial message in my cell no [protected]

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