[Resolved]  DTDC — Goods stolen in transit

I had dispatched a gift item (worth Rs. 3000) through DTDC from Indirapuram to Kolkata(Lake Town). It was dispatched on 22nd June, 2009 and received on 23rd of the same month. The package was opened by the receiver in the presence of the delivery man and the item was found missing, though the inner and outer package was seemingly intact. A complaint was lodged by the receiver then and there.The agent at Indirapuram (One Stop Shop) had never inquired about the contents of the package at the time of dispatch but after I reported the loss, he expressed doubt about the existence of the item inside the packing and denied any responsibility. A complaint was lodged with the Ghaziabad Incharge, DTDC, Mr. Pandey. But it has yielded no results.