One Stop Shop Customer Care

One Stop Shop Customer Care

OSS Retails Pvt. Ltd.

102-104, Aditya Industrial Estate, Off Link Road, Mindspace, Malad(W)
Mumbai
Mumbai City District
Maharashtra
India - 400064
Landmarks:Near Evershine Mall

Customer Care Phone Numbers and Contacts

Satisfactory Rating
0%
Complaints
37
Responses
0
Resolved
0
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One Stop Shop Customer Care related pictures (12)

One Stop Shop Complaints & Reviews

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One Stop Shop — OSS Retails / OneStopShop.in — Service not working last week of February 2015 & My Balance is Blocked

 ravi p patni on Jan 3, 2016
OSS Retails / OneStopShop.in — Service not working from February 2015 & My Balance is Blocked My name RAVI PRAKASH PATNI Address- NEWAI DISTRICT TONK. Mobile No- 9414028556 BP Code- BP01042884 & BP00042884. no balance & no proper responce from help line this company is fraud & non reliable. After paying them one time charge of 10000 rupees & Security Deposit 20, 000/- & BP code Total Balance - 52000/-. company closed without any information. our payment blocked. please help me....
Complaint comments  Read comments Complaint category Railways

One Stop Shop — POOREST SERVICE

 sandip_mc@yahoo.com on May 6, 2015
This company is not providing service from near about 2 years. Now their capital of interrupted service is IRCTC Renewal it is taking from near about 4month.Their support team is answering the same answer repeatedly that service will be activated within this week . They also had taken from all their activated agents Rs20000/- . Which no Indian company had taken like this. When they claimed the amount, they said that it is for 5yr as security deposit . But now they are saying that if I claim that amount I have to de activate my agency. If I agree with them then it will take 3month working days. If...
Complaint comments  Read comments Complaint category Railways

One Stop Shop — deposited amount had not refunded

 arpitcnb on Mar 18, 2015
Sir, I Was distributor (Rail/Air ticket booking agent in OSS Company since 2010. Company service very nice upto 2012. Company frading from one year. Company not giving service and not returning money approximate Rs. 62, 723/- Company Contact No. 02266846684 & 02242384238. Company so many website lunch but all website has been closed. Company website name www.onestopshop.in, www.mobileseva.in, www.railticketonline.com, www.flightsafar.com. My BP Code 00070315.when i call to company to refund my amount they always says company is under process and giving lots of type excuses.even i had done...
Complaint comments  Read comments Complaint category Travel Agents

One Stop Shop — onestopshop is a cheating company

 thalposh on Jan 20, 2015
I AM AGENT SINCE STARTING OF THE COMPANY NAMED- DONE CARD UTILITY LIMITED &AFTER SOME TIME THE NAME HAS CHANGED OSS RETAILED COMPANY HE HAS TAKEN FROM ME RUPEES 20.000 AS A SECURITY DEPOSIT AS PER IRCTC NORMS AND ALSO HE HAS TAKEN OF IRCTC RENEWAL CHARGE OF RS-2500 IN 2013 BUT TILL DATE AND SO MANY FAULT...
Complaint comments  Read comments Complaint category Railways

One Stop Shop — FOR MONEY REFUND

 KAIF01 on Nov 22, 2014
Dear Sir, My name is Kaif uddin R/O 36 dhoomanganj Khaga Fatehpur U.P. Sir I had paid Rs 15500 at 01/02/2013 in oss retails pvt ltd. for sbi mini branch but they did not proceeded my request and did not return my amount I had called more time but they did not retun my amount my opo no is 13622 in its company. please help me. thank you......
Complaint comments  Read comments Complaint category Other

One Stop Shop — They Can't Refund My 20,000

 ronengadkar1983 on Oct 9, 2014
Respected Sir, I Mr. Ronen Moses Gadkar. My contact no. 9702272288. I am from mumbai. I am using One Stop Shop service since last four year. My BP Code is BP01057896. They can't give proper service. Every time customer care service in not proper and event they can't give commitment. I had paid 10, 000 for this service. Which is non-refundable. After two year they are asking for 20, 000 to pay which is refundable. They have proper told me that which is refundable. I attaching the e-receipt. Now a day i am closed my business. Due to heavy loss. I have call customer care. they have told me to mail....
Complaint comments  Read comments [1]Complaint category Railways

One Stop Shop — amount deducted but not refunds

 JP Pandey on Jan 24, 2014
Dear Sir I udaybhan sheshram pandey working as one stop shop authorised agent i have booked an railticket fron railticketonline.com ticket having waiting listed PNR 2454672141 which is auto cancelled from irctc and amont refunded into one stop shop but i can not get refund from one stop shop and all executives are not able to talk with me for this refund. So i request you to take suitable action on this matter. thaqnks...
Complaint comments  Read comments Complaint category Travel Agents

One Stop Shop — Regarding the money refund

 muku1571 on Oct 25, 2013
I joined this company last 3 to 4 yr, company provided a donecard for railway ticket booking, in which in put the balance of 15000/= from the last 16 month this doncard is not working properly, when i told to him then he reply that, within a month card is working on side. now 16 month passout card is not working, or he debited a 7800/= rs from my main company account for the reactivation of railway id without any information, so may i request to u kindly help us and make the refund of my money 22000/=...
Complaint comments  Read comments Complaint category Travel & Vacations

One Stop Shop — CHEATING

 Govind Bajaj on Mar 22, 2013
I had purchased RAIL TICKET ONLINE Software worth Rs. 15000 for booking of Rail tickets also for getting ETOKEN of irctc in November 2009.
They had given me the OSS login details and software but not provided me the etoken, and since last20 Months this software is not working as well they are not returning my money.
Right Now what I have to do...
Complaint comments  Read comments [1]Complaint category Railways

One Stop Shop — UNAUTHORIZED CHARGES

 krupal1238 on Nov 9, 2012
dear sir/mam..

me krupal anilkumar thakore,,,, meri online railway ticketing ka kam he aur hamne ye agengy done card se li he jo abi ye compny ka name badal kar One Stop Shop kar diya gaya he,,,,,,

aur hamari camplain ye he k pichle kafi samay se one stop shop ki aur se railway booking band thi aur aur jab bi ham is ke bare me puchte the tab hame yahi bataya jata tha ki kuchh tecnical problem he kuch time ke baad rail booking live ho jayega.....fir bi 4month tak rail thik se live nahi ho raha tha......aur abi yani ye live hua he to compny kehti he aap 11-9-2012 ko...
Complaint comments  Read comments [4]Complaint category Travel Agents

One Stop Shop — connection

 Akash Ranjan Sinha on Apr 19, 2012
One Stop Shop

OSS Retails Private Limited

Address : OSS Retails Pvt. Ltd.
102-104, Aditya Industrial Estate,
Off Link Road, Mindspace,
Near Evershine Mall,
Malad(W), Mumbai - 400 064.

Board Line : (022) 4208 4208

Email : info@onestopshop.in

c. no- 02266846684/02242384238...
Complaint comments  Read comments [1]Complaint category Products & Services

One Stop Shop — transaction charges

 dataone on Jan 12, 2012
One stop shop are chitting his Agents they are debet every month Rs 100/- Service cherges & also debet 1.8% Transaction charges I sugessted all the agent please complain this matter to support@onstopshop.in & please warn to company all agents are leave to One stop shop. if Any person are supported to me then mail me My Email dataone31@rediffmail.com...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

One Stop Shop — BEKAR LOG, BEKAR SERVICE

 mohammed farooque on Dec 20, 2011
ONE STOP SHOP..... FROM BEGINNING SAME PROBLEM....

NO ONE TOLL FREE NUMBER....

TELEPHONE ALWAYS BUSY..... IF LUCKILY CONNECTED.... NO ONE PICKUP THE PHONE....

LIMITED STAFF...... BEKAR STAFF.... Greedy & Cheater management....

What extra service they provide us that we don't know and they are charging Rs. 100/- per month.

Mohammed Farooque...
Complaint comments  Read comments Complaint category Travel Agents

One Stop Shop — E-TICKET BOOKING PROBLEM

 sanjeev.gupta37 on Nov 4, 2011
I AM SANJEEV KUMAR GUPTA from JHARKHAND. MY BP CODE BP00081320 I have applied for IRCTC Rail ticket booking Agent through One Stop Shop as on 10 April 2009. According to this company I will get IRCTC CERTIFICATE with in 60 days but now it is about 10 month and yet I have not get my IRCTC CERTIFICATE. I am bearing a huge loss for which no one is willing to compensate. Whenever I call the OSS Helpline they say that the problem will be resolved very soon, But the time never comes

SANJEEV KUMAR GUPTA
BP00081320...
Complaint comments  Read comments [1]Complaint category Travel Agents

One Stop Shop — One Stop Shop

 deepsonowal on Oct 23, 2011
I am a Business partner of ONE STOP SHOP for the last 2 years. i have completed all the verification for the IRCTC booking, i got the id and password , i open my account with that but i can't book any ticket till now from the last 18 months. whenever i click to book system replies " YOUR BOOKING IS STILL NOT ACTIVATED, KINDLY KEEP IN TOUCH WITH CALL CENTER ". i call to call center , they said it is not provided by the irctc. But i know it is not true.
So, PLZ help me........

Yours
Faithfully.
Karan Communication
BP00067047
Naharkatia...
Complaint comments  Read comments [1]Complaint category Railways

One Stop Shop — Fraud /against franchisee

 jsdalal on Sep 29, 2011
The One Stop Shop Company has totally fraud with me agains frenchisee for services of bill/train/air/Hotel booking etc.
But there is no any services in faridabad.i said to him for refund my fund. they tell me we will pay your fund very soon.
But they executives are left the company .and no any person to take the responsible places of him.
I have not use any services of them. I want to refund my money.
Have you any help me?????????
Thanks
9013601972...
Complaint comments  Read comments Complaint category Other

One Stop Shop — IRCTC E TOKEN AND IRCTC CERTIFICATE

 Equation Times on Sep 24, 2011
Dear Sir/Mam,
Im a Business Partner of One Stop Shop . I became their Business Partner on 05Feb2010 when the representative from their Authorized Channel Partner has informed me as i will get OSS Kit with E-token and Certificate from IRCTC for which he charged me RS 10000+2100(For E-token) = 12100/- . But till date no e-token or certificate from IRCTC is issued to my agency . Now when i calls One Stop Shop customer care people they give a recorded answer that its stopped from IRCTC so they cant provide it . If they cant provide the certificate and e-token then refund...
Complaint comments  Read comments [3]Complaint category Travel Agents

One Stop Shop — RAIL TICKET BOOKING LOCKED

 khushitour&travel on Sep 23, 2011
MAIN ONE STOP SHOP ME AUTHORIZE AGENT HUN
IS COMPANY ME MUJHE 10000 RUPYE LAGE THE
AAJ SE 08 MAHINE PAHLE MERA ID LOCK KAR DIYA
JISKE VAJAH SE MAIN TICKET BOOK NAHI KAR PA
RAHA HUN CALL KARNE PAR MUJHE KAHA GAYAKI
AAP E TOKEN SE BOOK KIJIYE AUR AAJ MERA
E TOKEN BHI KAM NAHI KAR RAHA HAI YE LOG BATA
RAHE HAIN KI E TOKEN KO 1000 RUPEE SE RECHA-
...
Complaint comments  Read comments [3]Complaint category Business & Finances

One Stop Shop — Misguidance & Misbehaviour

 Nitin Wallyat on Sep 21, 2011
I am running a One Stop Shop of BSNL a type of franchisee in Distt. Sirmour of H.P. I had done a topup sum of Rs. 500 on 6/9/2011 in the place of recharge after that I had call to Consumer Care they told me to send a SMS for wrong transaction and your amount will send you within 24 hours. I call them daily in the morning but they have only one answer that within 24 hours your money will be returned in your account. But today is 13-09-2011 and the money is not returned yet because the reason is that my language is not good. The BSNL Customer Care behavior is not so good. They don't cooperate...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

One Stop Shop — tdr refund

 navin32 on Sep 15, 2011
SIR I M AGENT THROU ONESTOPSHOP
THIS RBR17654547 & PNR NO IS 8255199734 NOT TDR FILED TO IRCTC BY( onestopshop) throu RAILTICKETONLINE.COM, IRCTC SAYS THIS PNR NO IS 8255199734 NOT
TDR FILD BY YOUR COMPANY.AND YOU TOLD TO YOUR COMPANY.BUT COMPANY SAYS TDR UNDER PROSSES .SO I NEED BY REFUND MY AMOUNT.1152.00 I M AGENT THROU ONESTOPSHOP.AGENT NO ---BP00070901...
Complaint comments  Read comments [1]Complaint category Travel Agents

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