I did send a POD Z69972688 on 17th Apr 2008 from South City I Office of DTDC to be delivered to Partur/ Jalna/ Maharashtra at monetary consideration of Rs 50
I understand from the intended recipient that he never got it. So today on 10th May 2008 when I tracked down the POD from DTDC Customer Care No. 011 3289440/441/442 (Shashikant) I came to know that it was never delivered because the place is not in delivery list. My 1st question is WHY THE HELL DID THEY BOOK THE ORDER THEN?
Interestingly, I was told that the courier was sent back to DTDC office of south City I where from it was booked on 28th Apr. I did call that office and checked with the proprietor Yadav +919810522462 about the same but he has no clue and had left working with DTDC on 23rd Apr itself which DTDC is unaware of since they are still sharing the same bugger's no with me
I need to know the status of my courier rightfully as a customer from DTDC legal counsel or customer care and due explanation for this harrassment.
Is it courier service or some thing else i dont know, I am sending 2 courier to Delhi but it is delivered in broken condition, local service people could't able to answer, I never seen such a worst courier company like DTDC courier, I also strongly recomend to Blacklisted as a Courier Company, Some of the heldup cases also they could't able to inform the custmer
I am Amritpal Singh an employee of "Johari Digital Healthcare Limited, Jodhpur" made a courier from Amritsar to Johari Digital Healthcare Limited G-584, EPIP, Boranada, Jodhpur, Rajasthan on the 2-3-2010. I was given the dockit number Z07239404. But very sorry to inform you that my consignment has not delievered on the other side till yet. When I contact your officials at jodhpur branch they failed to answer me in a proper manner and disconnect my call.
That packet contains my very important documents and a few electronic components which costs upto 5000 rupees. Day by day I have to bear a major loss and time loss just because of your mistake.
So you are requested to traceout my packet as soon as possible otherwise I am free to take any legal action against you and your company. Hope you will take deep concern of my problem.
I received a call from DTDC (NITIN phone number 02032334600) informing that a letter in my name has been returned by their delivery person indicating residence shifted. Call came on my mobile. When I replied to their crosscheck method that I am at the address stated. Knowing fully well that their delivery person has deliberately flapped, the person didnot heed to my request to get the letter delivered quickly, he rudely explained their process and told to deliver the letter only after 3 days. the letter seems to be interview call I contacted DTDC corporate office and then Pune manager ( Mr prasad mob 9325101530). Despite talking 30 minutes on phone issue could not be resolved and I am told to wait for the letter for 3 days. This is ridiculous. their delivery boy does a flap and nobody in DTDC heirarchy is ready to rectify the mistake and earn goodwill of consumer
One document vide consignment note no.Z-06624663 was sent to PORT BLAIR on 12/03/2010 fron kanpur with a firm assurance that it will be delivered on 15/03/2010 but till 19/-3/2010 it was walking from DELHI-CHENNAI-CALCUTTA.
Till date no response.
A five star rated very very THIRD CLASS COURIER.
DTDC is the worst courier, I have ever seen in my life. Even if you write an email to thier Chairman & MD, he will remain silent. IF YOU ARE IN URGENCY, PLEASE DON'T SEND BY DTDC. AND FOR HEAVEN SAKE THIER RAIPUR (CHATTISGARH) IS THE WORST OF THE LOT. IT SUCKS
ur service is very bad very very bad. i have sent a gift for my girl friend on her birth day before five day on 28th of march but ur bad service did not sable to send the parcel, ..very bad . shut down ur company
I have never seen any company such a non responsive and not committed courier company like DTDC. this company should be banned from doing courier business. I have sent some original papers to be delivered with in Mumbai Municipal limit, but this kind of job also they cannot perform. I am not aware whether they have lost it or misplaced it. docket no M53451526 Dated 01/06/2010. their agency partner is also not giving any proper response, reply and feedback.
my brother booked a coriour Z09434756 dated on7-6-2010 atRAJENDER B BLOCK, 2F1815, DELHI.It is not reached at here in 284, Dayanand colony, Hissar-125005, Haryana.I was trying to get it, but the people in Hissar office is not responding.why this guys are like irresponsable .Do what you can get my coriour soon.
samuel kutty mc, 094167 80320,
I am Pinto residing at Bommanahalli bangalore, a consignment was sent to me from Mumbai the person from the DTDC franchises at bommanahalli called me over phone and asked me to go to there office and collect the courier, for which i denied stating i was at my office so asked them to deliver the courier at my home, but those people have cut the consignment at one side taken out a part of the item and again packed it with same kind of tape and delivered it to my resident where my father received without checking at that time. later i found this has happened to my consignment and tried to call DTDC corporate office at bangalore for asking there customer care no to log a complaint against these matter, But i was shocked that there is not even a single person to give me a proper repond. the person at corporate office who received my call does'nt know what is customer care she is so negligent in ans my call. I really dont know what the hell services provided by these frauds, Just fooling people with the brand name. the consignment may be of low value but its there duty to deliver it properly and do justice to the monye they earn and food they have. I would suggest people do not depend on these courier agencies they give franchises not to proffesionals but to illitreates and class 3 basturds. and ultimately this is what will happen to ur consignment. I would also strongly recomend to Blacklisted DTDC as a Courier Company. I will see to it that these people lose business atleast from my family, friends & the company i work for which is giving these 420's business of nearly 60, 000/- to 65, 000/- per month.
DTDC is the bad in service and behavier, they accept courier anywhere and called the customers to pickup, if anybody insist to deliver to the address they simply use to write " PARTY REFUSED "and sent to somewherelse, The behavier of the staff is very indecent to the ladies who are alone in the home.
I received a package from chennai vide C28728842 without any other referrence for which somebody called and asked to come and collect the package, when I asked them to deliver to the address he refused and kept in the office which is 15km away from my office.One of our office staff went and collect with other office documents, MY APPEAL TO THE PUBLIC, PLEASE DO NOT USE DTDC COURIER ANYMORE"
This is one of the worst courier company in India. A consignment was sent to me in Kerala from Delhi. This has not recahed me even after lapse of 13 days. Similarly a consignment sent from Mumbai to Kerala took 15 days to be delivered. DTDC is the most unprofessional and useless courier. Think twice before sending any consignment thru DTDC.
I had couriered an envelope of rakhi on Friday, 20th august 2010 from pune branch to Chiplun. Reference nos was (CN no.P13540559). I was assured of the timely delivery of my courier within 2 to 3 days. Today it is 12 days passed and still my courier is not delivered to the destination address. I received very bad response from the pune DTDC office and complete non-cooperation was faced. There after I personally called Chiplun DTDC office and was told that the courier is still not received in the chiplun DTDC branch either. Finally I checked on the DTDC website and understand that the parcel was dispatched from camp-pune branch on 21st Aug 2010 and DTDC system is showing that the parcel is still in transit.
After paying the heavy charges for the courier, I have a genuine expectation of at least getting the correct status and cooperation from the DTDC. I am completely disappointed by the kind of treatment and service I have received.
Today we had talk to Mr Sushil Mobile Number 9935868270 from Lucknow DTDC office for one of the consignment which had been taken from our office (Aroma telecom pvt Ltd) in lucknow, everytime he had given the Nuisannce through the phone and everytime he told that he cant Pickup the consignment from our Branch Office.Today It happened again and he talk with my exceutive in wrong way and challenge to him that he cant send any body to pickup the consignment.
Kindly look in to this issue if it will not solve then we are not running business with DTDC.
Ya i agree with this comment, even i have sent a courier from mindtree, bangalore to chennai and its not delivered yet, and they say its delivered that area is there in ECR, chenai and its marked to a famous SW company then also they are not able to deliver and they have not returned also. DTDC should be black listed.