[Resolved] DTDC Courier & Cargo Ltd. — Non-refund of entire amount after they are unable to dispatch | |||
Hello, On 26th February 2013 I booked two courier consignments (details at the end) bound to Singapore and South Africa with DTDC Courier & Cargo Limited. The dealing person at their Daryaganj franchise, Mr. Rajesh (Mobile [protected]) confirmed that nothing is amiss and the company will be able to provide the services for both the destinations. He charged Rs. 1700 for both the consignments, Rs. 500 for Singapore and Rs. 1200 for South Africa. On 27th evening he told me that the packet for South Africa cannot be dispatched due to incomplete address. I asked him to return the amount of Rs. 1200 back. He said he cannot return the complete amount but would deduct Rs. 100. I fail to understand the logic. I am at loss as my consignment is already delayed and now why should I bear the loss of Rs. 100 for no fault of mine. Kindly advise. The South Africa bound packet and money both are with him. This is hooliganism. Kashif Jamali Phone: [protected] Email: [protected]@gmail.com Singapore Airway Bill : N94070501 South Africa Airway Bill : N94070502 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
dtdc courier and cargo limited — loss of parcel
sir ,i have sent a idea data card netsetter from delhi the branch code is ZL5030 on 21st oct. to begusarai (bihar) for nishant kumar jha. but till date( 11th nov.) it has not reached and they are saying packet has been lost. and after complaining various time through phone as well as through letter they are not responding anything for this i am feeling cheated by dtdc courier and cargo limited.
my courier no. is z21766995. dtdc was much reliable to me but i think it was my wrong perception as nothing has been done regarding this.
amritesh kumar
[protected]@gmail.com
[protected]
dtdc courier and cargo limited — loss of consignment
Dear Sir/Madam,I had booked a consignment by DTDC Courier and cargo limited, from Lucknow (Khun Khun Ji road branch) for Gurgaon on 28 September 2011 (To address- Miss Shilpa Verma C/o Mr. Pradeep Mehra, 484, sector 21, pocket-A, Gurgaon. Phone no.-[protected]) (consignment number Z[protected]. The shipment contained 2 spectacles with their cases and an extra empty case. It was completely opened and shown to the office employee, and even I had declared their approximate value in written to the company. Office employees themselves packed (not in front of me) and shipped the consignment.
The consignment was delivered on 30 September 2011, and on opening the packing, only one spectacle with its case and one empty case was found. The received spectacle was also not in good condition; its frame was tempered, glasses were scratched and it was put in wrong case.
On repeatedly calling and mailing the company officials, they finally replied that since the complaint was sent after 36 hours of delivery, nothing can be done. And their sole argument is that they delivered the shipment in the same condition as it was sent.
But, I dont understand, how could it be checked before opening it?
Now, the company is not ready to accept the responsibility and to make any compensation.
Please consider this as a matter o[censored]tmost imporatance and do the needful as soon as possible.
Thank You.
Sincerely yours-
Dr. Ajay Kumar Singh
B/404, Gautam Buddha Hostel
C.S.M. Medical University, Lucknow
Phone No. +91 [protected]
DTDC — Unable to deliver consignment
Hi,I have placed an order from Anytimeretail.com and after delay of 20 days when I called them they told me it is out of stock and can't send that same product so after a discussion we reached to a conclusion that they will swap the product but the offer will remain same that is on Buy One and Get One.
They placed a request for the delivery on 22nd Feb.
My only concern is what is my consignment doing in DTDC premises since last 10 days.
I want you to kindly action and do the needful.
****Missed in details****
Anytime Retail Order No. 1014688
DTDC Consignment no. B80900516
I inform DTDC that they are responsible for stealing my mental peace and I demand an immediate answer for the inconvenience caused to me. I will drag them to court and will sue for mental harassment.
Anytime Retail Order No. 1014688
DTDC Consignment no. B80900516
I inform DTDC that they are responsible for stealing my mental peace and I demand an immediate answer for the inconvenience caused to me. I will drag them to court and will sue for mental harassment.
DTDC — Z52872216 DT 06.04.15 STILL NOT RECEIVED
It is very pain ful that the c'ment no Z52872216 dt 06.04.15 still not received. Is now a days DTDC is not taking care of the c'ment. And customer care does not care about the clients. Regards Rakesh chettri [protected]my parcel
my parcel tracking number is Z46296159. where is itmissing shipment
Hi,i have booked a courier from Bangalore to Guwahati on April 2nd , booking id :- B94205023. this did not reach Guwahati and no one answers at the Customer Care. I dont know what to do. This is discgusting. please help.
my packet is not delivered.
i have courier charge 150 r, bt this not delivered so i want refund my money.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
dtdc courier and cargo limited — NOT RECEIVED OF COURIER IN 9 DAYS
I WAS SENT A ENVELOP BY COURIER TO NEW BONGAIGOAN FROM BAREILLY ON 10/01/2009.COMPANY HAD ASSURED ME COURIER WILL REACH TO DESTINATION BY12/01/2009 OR 13/01/2009.BUT COURIER HAS NOT RECIEVED YET.WHAT IS THE RELIABILITY OF THE COMPANY.