EasyMobileRecharge.com — regarding my debited money | |||
Dear sir , This is saurabh here, i tried to recharge my mobile no [protected] airtel- andhra pradesh through easymobilerecharge.com on 17/05/2011 but unfortunately i did not get my recharge balance due to fail. i tried two times on same day but i did not get the recharge balance any times. I have mailed to [protected]@ccavenue.com to registered my complain, but still i did not get any response back and money credit to my account kindly look in the matter and do the needfully. Thnaks and Regards saurabh kr. mallick [protected] kindly check my below details of my bank account 17-May-2011 (17-May-2011) TO TRANSFER INB Easymobile Recharge TECH_EASYMOB Payment 17650897IG51194517 TRANSFER TO [protected] STATE BANK OF INDIA O 57.00 17-May-2011 (17-May-2011) TO TRANSFER INB Easymobile Recharge TECH_EASYMOB Payment 17660682IG51211310 TRANSFER TO [protected] STATE BANK OF INDIA O 57.00 Was this information helpful? | |||
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Old Bus Stand, Una, Gujarat, India - 174303
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.in. We are available 24 hours on all 7 days of the week to resolve your issues.
Your money is always safe with us. That’s our promise!
We have checked your orders with us and we have not received the payment from your bank for these orders. This could happen due to any of the following reasons:
• Sometimes due to technical reasons, we might not receive a response from the bank for your payment request. As a result, we do not get to know the status of your payment transaction and hence assume it to be a failed payment. For such cases the recharge is not processed by us.
• Sometimes the banks give us a response that your payment transaction has failed, even if the payment transaction was actually successful. For such cases the recharge is not processed by us as we assume it to be a failed payment.
Normally in such cases money is automatically refunded to bank account with in 12 working days. We are sure that your money must have refunded till now.
Still if you haven’t received your refund yet, kindly contact us again on [protected]@easymobilerecharge.in.
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.in