[Resolved] Ebay.in — Item Not Delivered | |||||
Hi, I made a purchase on18 Aug 13 for Samsung Galaxy Mega. Till date item is not delivered and i am chasing ebay since 21Aug13 and the only response from ebay is they will send a mail to blue dart courier. Yesterday also 26Aug13 i called in morning at 09:45 and i spoke to sudha ebay customer care executive & she told me she has sent mail to the concerned department and will arrange a call back within 10 mins. After 1 hour at 10:45 i again called ebay & spoke to Peyush and requested to transfer my call to sudha but he denied to do the same. i again explained him the scenario he also assured me that he will sent mail to the concerned department and item will be delivered today only 26aug13. Today again 27aug13 i called ebay & again explained everything to shikha & she replied that this is not ebay fault, this fault is due to Blue Dart Courier company they are not able to deliver the item on time and asked me to do whatever i can do they can't help me on the same. i have made the payment of Rs. 22275/- on the time of purchase. from last 9 days not a single person from ebay informed me nor i recieved any sms regarding the same that your item is delayed due to whatever is the reason and when i call them the only answer i got is that they will send email. Regards, Rahul Was this information helpful? | |||||
Aug 13, 2020 Complaint marked as Resolved | |||||
 4 Comments | |||||
Comments
We ordered a cellphone " *BRAND NEW * SAMSUNG GALAXY S4 MINI GT-I9192 8 GB 8 MP DUAL SIM PHONE (WHITE[protected]
ITEM IS REGISTERED BY NAME : KACHITA RAGHU
Hide message history
DATE OF ORDER :- 26/07/2014
AMOUNT PAID:-RS 16, 856.00
PAISAPAY ID :-[protected]
ORDER ID:[protected]-[protected]
Amount was paid through netbanking
Seller:- ADVAITH- INC(7169)
Order was dispached on 30/07/2014
Courier name :-BLUE DART
AWB number :- [protected]
The item was about to deliver on 03/08/2014
Then delivery of item was delayed and was about to deliver on 08/08/2014
But it was not delivered on 08/08/2014
So we raised a claim on 11/08/2014 with "EBAY GUARANTEE*"
CLAIM ID :- 603038
email reference id (#f3fc76dec3b043299a4e601157b3677a#)
After 10 days when there was no action taken from eBay. Then i requested them yo cancel my order on 21/08/2014
eBay document id : [protected]
Then we requested BLUE DART to inform us about status of order and the status was CONTACT CUSTOMER SERVICE.
When we contacted customer service they told that the PRODUCT IS IN MISSING STATUS.
Waybill number : [protected]
Reference number :[protected]
FROM : BANGALORE
TO : BHOPAL
DATE : 22/08/2014
ON 31/08/2014
eBay has rejected our claim by saying that the product has been delivered to you on 22/08/2014 without giving us any proof and by giving false information.
Then we contacted eBay on their toll free number and told them the product is not delivered and they assured us to help .
After that day eBay has never contacted us not even replied to our mails.
Blue dart is still saying that the product is in "MISSING STATUS".
We have even contacted the seller ADVAITH-INC([protected]@yahoo.com) and he has agreed that the order is misplaced by checking tracking information of shipment and requested eBay to refund the money.
Seller detail
Prashanth U K
[protected]
Advaith inc
535, 1st floor, A- block
3rd main, 2nd stage, rajajinagar
Bangalore- 560010
Phone[protected]
We have also attach the tracking detail send by seller.
So please try to solve it and help me so that they refund my money.
I m suffering from this problem from last 3 and half months .
[protected]
ITEM IS REGISTERED BY NAME : KACHITA RAGHU
Hide message history
DATE OF ORDER :- 26/07/2014
AMOUNT PAID:-RS 16, 856.00
PAISAPAY ID :-[protected]
ORDER ID:[protected]-[protected]
Amount was paid through netbanking
Seller:- ADVAITH- INC(7169)
Order was dispached on 30/07/2014
Courier name :-BLUE DART
AWB number :- [protected]
The item was about to deliver on 03/08/2014
Then delivery of item was delayed and was about to deliver on 08/08/2014
But it was not delivered on 08/08/2014
So we raised a claim on 11/08/2014 with "EBAY GUARANTEE*"
CLAIM ID :- 603038
email reference id (#f3fc76dec3b043299a4e601157b3677a#)
After 10 days when there was no action taken from eBay. Then i requested them yo cancel my order on 21/08/2014
eBay document id : [protected]
Then we requested BLUE DART to inform us about status of order and the status was CONTACT CUSTOMER SERVICE.
When we contacted customer service they told that the PRODUCT IS IN MISSING STATUS.
Waybill number : [protected]
Reference number :[protected]
FROM : BANGALORE
TO : BHOPAL
DATE : 22/08/2014
ON 31/08/2014
eBay has rejected our claim by saying that the product has been delivered to you on 22/08/2014 without giving us any proof and by giving false information.
Then we contacted eBay on their toll free number and told them the product is not delivered and they assured us to help .
After that day eBay has never contacted us not even replied to our mails.
Blue dart is still saying that the product is in "MISSING STATUS".
We have even contacted the seller ADVAITH-INC([protected]@yahoo.com) and he has agreed that the order is misplaced by checking tracking information of shipment and requested eBay to refund the money.
Seller detail
Prashanth U K
[protected]
Advaith inc
535, 1st floor, A- block
3rd main, 2nd stage, rajajinagar
Bangalore- 560010
Phone[protected]
We have also attach the tracking detail send by seller.
So please try to solve it and help me so that they refund my money.
I m suffering from this problem from last 3 and half months .
[protected]
We ordered a cellphone " *BRAND NEW * SAMSUNG GALAXY S4 MINI GT-I9192 8 GB 8 MP DUAL SIM PHONE (WHITE[protected]
ITEM IS REGISTERED BY NAME : KACHITA RAGHU
Hide message history
DATE OF ORDER :- 26/07/2014
AMOUNT PAID:-RS 16, 856.00
PAISAPAY ID :-[protected]
ORDER ID:[protected]-[protected]
Amount was paid through netbanking
Seller:- ADVAITH- INC(7169)
Order was dispached on 30/07/2014
Courier name :-BLUE DART
AWB number :- [protected]
The item was about to deliver on 03/08/2014
Then delivery of item was delayed and was about to deliver on 08/08/2014
But it was not delivered on 08/08/2014
So we raised a claim on 11/08/2014 with "EBAY GUARANTEE*"
CLAIM ID :- 603038
email reference id (#f3fc76dec3b043299a4e601157b3677a#)
After 10 days when there was no action taken from eBay. Then i requested them yo cancel my order on 21/08/2014
eBay document id : [protected]
Then we requested BLUE DART to inform us about status of order and the status was CONTACT CUSTOMER SERVICE.
When we contacted customer service they told that the PRODUCT IS IN MISSING STATUS.
Waybill number : [protected]
Reference number :[protected]
FROM : BANGALORE
TO : BHOPAL
DATE : 22/08/2014
ON 31/08/2014
eBay has rejected our claim by saying that the product has been delivered to you on 22/08/2014 without giving us any proof and by giving false information.
Then we contacted eBay on their toll free number and told them the product is not delivered and they assured us to help .
After that day eBay has never contacted us not even replied to our mails.
Blue dart is still saying that the product is in "MISSING STATUS".
We have even contacted the seller ADVAITH-INC([protected]@yahoo.com) and he has agreed that the order is misplaced by checking tracking information of shipment and requested eBay to refund the money.
Seller detail
Prashanth U K
[protected]
Advaith inc
535, 1st floor, A- block
3rd main, 2nd stage, rajajinagar
Bangalore- 560010
Phone[protected]
We have also attach the tracking detail send by seller.
So please try to solve it and help me so that they refund my money.
I m suffering from this problem from last 3 and half months .
ITEM IS REGISTERED BY NAME : KACHITA RAGHU
Hide message history
DATE OF ORDER :- 26/07/2014
AMOUNT PAID:-RS 16, 856.00
PAISAPAY ID :-[protected]
ORDER ID:[protected]-[protected]
Amount was paid through netbanking
Seller:- ADVAITH- INC(7169)
Order was dispached on 30/07/2014
Courier name :-BLUE DART
AWB number :- [protected]
The item was about to deliver on 03/08/2014
Then delivery of item was delayed and was about to deliver on 08/08/2014
But it was not delivered on 08/08/2014
So we raised a claim on 11/08/2014 with "EBAY GUARANTEE*"
CLAIM ID :- 603038
email reference id (#f3fc76dec3b043299a4e601157b3677a#)
After 10 days when there was no action taken from eBay. Then i requested them yo cancel my order on 21/08/2014
eBay document id : [protected]
Then we requested BLUE DART to inform us about status of order and the status was CONTACT CUSTOMER SERVICE.
When we contacted customer service they told that the PRODUCT IS IN MISSING STATUS.
Waybill number : [protected]
Reference number :[protected]
FROM : BANGALORE
TO : BHOPAL
DATE : 22/08/2014
ON 31/08/2014
eBay has rejected our claim by saying that the product has been delivered to you on 22/08/2014 without giving us any proof and by giving false information.
Then we contacted eBay on their toll free number and told them the product is not delivered and they assured us to help .
After that day eBay has never contacted us not even replied to our mails.
Blue dart is still saying that the product is in "MISSING STATUS".
We have even contacted the seller ADVAITH-INC([protected]@yahoo.com) and he has agreed that the order is misplaced by checking tracking information of shipment and requested eBay to refund the money.
Seller detail
Prashanth U K
[protected]
Advaith inc
535, 1st floor, A- block
3rd main, 2nd stage, rajajinagar
Bangalore- 560010
Phone[protected]
We have also attach the tracking detail send by seller.
So please try to solve it and help me so that they refund my money.
I m suffering from this problem from last 3 and half months .
I order one item from ebay india and but i've not received it. When i checked my ebay account they mentioned that it has been delivered and received by SUHAS at reception area. I live in a DDA flat and there is no reception area and no one named SUHAS at my home. When i called Ebay they asked me to get the proof from the Fed ex courier service as they are responsible for delivery. I've been calling ebay for past one month. They told me they Fedex has delivered to my address and product is received by SUHAS. I asked ebay to sent me the report which they got from FedEx to me but they refused to give me. In the report which i got from online Fed Ex there is no address of mine on it, only New Delhi is specified on it. I've attached the documents.
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Please do the needful
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Beware from ebay.in which is a fake company which do not deliver products with no reasons.
I have purchased an item (Techcom Speaker SSD-1800 [1800 Watt] With Fm Multimedia speakers) on 13/06/2014 using paisa pay id([protected]).
But even after 14 days they have not sent my item to me and no responce from e bay seller also.
So guys take lesson from my case and never buy anything from ebay, because the item will never delivered to you with no reasons.
Regards
Saurabh Kumar