[Resolved] Electrolux 285 Ltr Refrigerator — harassment by service centre of electrolux | |||
Right from day of purchasing of the ELECTROLUX fridge, there has been consistent problem to this 285 ltr double door frost free fridge. Recently another breakdown forced me to get in touch with the local service centre who informed that their service agency is cancelled by ELECTROLUX and some new centre is responsible. As per that i gave call to toll free number and registered my complaint under RAN [protected] on 1st week of Jan 2011. It took another couple of calls to get those people to our place who came and said that it calls for compressor change. So this was another setback as compressor is warranted for 5 years and exactly after 5 yrs, the ELECTROLUX compressor is down. Unlike pther reputed brand one hardly see compressor getting replaced in 5 yrs. Now coming to changing of compressor and getting the fridge corrected, there has been constant chasing with the service centre of ELECTROLUX but no one is there to take care of solving the problem. Standard answer comes that they do not have requisite parts. Am not sure if this ELECTROLUX brand is worth to go for my future appliances requirement. Hope my problem is solved and service level of ELECTROLUX improves in India. ashok nayak [protected]@rediffmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
i bought freez o[censored] r company 1 year ago but now i facd problems lik verious sound frm freez an cooling problem plz help me as sson as possible i[censored] r not help me within 10 day then i will file case in consumer forum against u r service problem i contct u r custmoue service lot of time but no one help me
Rotten service by electrolux guys..they dont even have a web site??? i bet, people should never go in for a product that does not have a good customer service. my 6 month old refrigerator conked off and its been 4 weeks since anyone came to repair! inspite of calling them everyday.
washing not working
I complaint 6 February 2015, my complaint number is EDEL[protected], till now my complaint did not resolve, I m facing many problems. Please resolve my complaint.Air condition not working
Dear Sir, The AC we have installed in our home is not working . It is not cooling since last re-installation in my new home. It is required to be attend by tomorrow itself. Please contact me on [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 22 6117 1000
Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
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Eletrolux india — worst service level
self wone eletrolux split ac unit since 3 years.I have requested for overall service 2 weeks ago ( 15th may 2008). and electrolux register my request and complient # was
(8i[protected]).
till now i have contaced 10 times yet nobody care for my request.
i should think twice before buying this brand products in future.