[Resolved]  Electrolux / Reliance Digital / Microwave — service failure

Iam resident of Ashoknagar,
chikadpally,
Hyderabad
I have purchased a Microwave of Eletrolux from Relience Digitals, banjara hills on 19th November 2008 /( #[protected] to give a gift to my mother and to our surprises we tried to use it and also asked reliance people to show us the using method of the microwave but they were sending technical people of refrigeration knowledge, after requesting them for so much time and frequent visits, they finally started to ask me the invoice a valid point, Hence I have misplaced it in my papers, then finally I have handed that microwave to reliance Digitals Banjara Hills, and asked them to look in to the matter hence keeping that thing in my house is of no use ?
and to our next surprise they asked us for a Invoice ( #[protected] again, they said without invoice there's no chance of replacement u get the invoice we will see n replace it, Then a good news I was expecting a baby ... in mean time i found the invoice also ? and then we got a baby girl .. after sum time when we visited with the Invoice the said manager was not available and the other person received us very well and he called the concerned manager and gave phone to me ... A new Surprise the manager over the phone started shouting and told us it is not possible hence it is too late now ? to replace ? then i also gave him the same reply .. there were so many customers with the complaints ... I think these peole are selling all old and defective stuff and cashing on there brand name( Reliance ) .

please look in the matter n do the needful .

Iam also trying to visit your office soon to get the complaint forms .

thanking you Iam giving all the details below



Address # 1-1-379/179, Jawaharnagar, RTC X Roads, Chikadpally, Hyderabad,
Purchase Date / Invoice # 19th November 2008 / ( #[protected]
Reliance Digitals, Banjara hills

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