[Resolved] Eureka Forbes / Aqua Flow — no response for AMC service | |
I took 3 year AMC for aqua flow of eureka forbes on 29/09/07, Receipt number AG96B14764604, customer code 12596496. In general for every six months for service the customer care person should come by default but even after i complain they are not responding. The contact numbers given to me are [protected],[protected],[protected], [protected] (manager deepank - hyderabad). If i contact by phone the response is poor and non sensical answers are being given. Hyderabad service center of Andhra pradesh, India is dealing the customer in a very bad manner. If you do not take any action on them i will be constrained to go to consumer forum for refund of amout paid towards AMC along with other claims. My address P.satish kumar, flat no 402,[protected]/6/3, sneha prasanthi residence, Between sashi hospital and brilliant grammer school, opposite chandana brothers, Dilsukhnagar, Hyderabad 500 036, Andhra Pradesh, India. MY contacts [protected], [protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
I have purchased one Eureka Water Purifier and recently I have shifted my house and I requested to re connect the system to my water connection. I have paid Rs.2, 850/- for AMC just 10 days ago.. The team who visited my house has collected Rs.365/- for reconnection and Rs.100/-for pipe in addition to the above AMC charges of Rs.2850/-. They have connected the system when water is not coming from ouotside and went off. When we tried to get water to be purified when muncipal water releases a single drop of water is not coming from the purifier. We have contacted many times to the concerned person Mr. Srinivasa Reddy and Mr. Sai, they are simply they will next day; Even after 10 days no person has turned to rectify the problem.
We are really felt very sorry for buying the AQUA FLOW from Eureka Forbers. They are cheating the customers and looting money by way of A.M.C. but no service. It is really shame to Eureka Forbes for keeping such type of customer service in Hyderabad. I was vexed with service and I am ready to file a complaint with consumer form at Hyderabad for cheating the customers like me.
My address: V. PRAKASH SASTRY, Plot 1974/8, Anjali Gardens, Puppalaguda, Near Manikonda, HYDERABAD - 500089. Mobile:[protected] ad [protected]
We are really felt very sorry for buying the AQUA FLOW from Eureka Forbers. They are cheating the customers and looting money by way of A.M.C. but no service. It is really shame to Eureka Forbes for keeping such type of customer service in Hyderabad. I was vexed with service and I am ready to file a complaint with consumer form at Hyderabad for cheating the customers like me.
My address: V. PRAKASH SASTRY, Plot 1974/8, Anjali Gardens, Puppalaguda, Near Manikonda, HYDERABAD - 500089. Mobile:[protected] ad [protected]
Eureka Forbes Aquaflow — No Response to AMC
Service request under AMC had been made on 29.08.2009 at service centre at phone no.[protected] and assured to comply by next day. But No responded till now.Eureka Forbes - aqua flow model — Units under AMC - Not responded by the Service Centre, Trichy, Tamilnadu
I have 2 Eurekaforbes aquaflow model under AMC with the concerned service centre, Trichy, Tamilnadu (francies of Eurekaforbes). But not taken any response for our complaint from Oct 2011 to till date.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Eureka Forbes Aquaflow — Aquaflow Unit
My Aquaflow unit is not working.I purchased it around 8 months before.This time its under warrenty period.Its not working from last 3 months.I called to Customer care of this company 1000 times, every time they register complain but never sent any mechanics.Please solve this problem as soon as possible. I will be very thankful to you.