[Resolved] Eureka Forbes / Aquaguard — WORST SERVICE OF AKOLA OFFICE | |
1] I HAVE PURCHASED EUREKA FORBES R.O. WATER PURIFIER 1 1/2 YEARS AGO. 2] THIS IS THIRD REMINDER FROM ME SO FAR AS TO TELL YOU THAT YOUR AKOLA EUREKA FORBES OFFICE GIVES VERY WORST SERVICE THAN ANY OTHER. 3] SINCE MONTH OF JANUARY IT IS OUT OF ORDER. I HAVE COMPLAINT AT LEAST 30 TO 40 TIMES FOR THE SAME AT AKOLA OFFICE. 4] EVEN TODAY YOUR OPERATOR HAS SEEN THE MACHINE AND WASNT ABLE TO DO ANYTHING AS HIS REPLY WAS THE SAME, "WE WILL DO IT NEXT WEEK DUE TO LACK OF SPARE PARTS AT AKOLA OFFICE". 5] I HAVE EVEN TAKEN THE YEARLY PACK OF RS.3600 BUT EVEN THOUGH THE SERVICE IS POOR. 6] YOU ARE THEREFORE REQUESTED TO KINDLY INSTRUCT YOUR AKOLA OFFICE SUITABLY & ENSURE THAT MACHINE IS REPAIRED AND INSTALLED WITHIN 3 DAYS OR I WILL TAKE THE LEGAL ACTION AGAINST YOUR COMPANY AND EVEN PUBLISH IN NEWSPAPER THAT THIS COMPANY IS NOT GOOD AND NOT TO PURCHASE ANY PRODUCT OF THE COMPANY BECAUSE OF WORST SERVICE. OF THE COMPANY Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Eureka Forbes/Aqua Guard Water purifier — Worst Service
We bought Aqua guard sensa on 13-Jan-2009 and we had an issue in water purifier in 6 months and the system is installed in Kanchipuram. We logged lot of service request by calling the helpline and the service representives are not very responsive and confirming that they will come today, tommorrow but they never turned to my house to do the service. Now i have logged service request in Eureka forbes website and also given feedback to Eureka forbes.I request consortium to help me in this regard.
Thanks & Regards
Sathesh
your Rourkela branch of sevice centre is giving the worst sevice .I renewed service for three years by paiying RS 2400/ - one year has past but they are mot able to sort out the problem.the say that the spare parts are not available. If this is the case customers will go out of your hand . pl. look int in it and improve your service. your mechanics are blaming to each others with no output.this is a serious mather to look into it.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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2] THIS IS THIRD REMINDER FROM ME SO FAR AS TO TELL YOU THAT YOUR AKOLA EUREKA
FORBES OFFICE GIVES VERY WORST SERVICE THAN ANY OTHER.
3] SINCE MONTH OF JANUARY IT IS OUT OF ORDER. I HAVE COMPLAINT AT LEAST 30 TO 40
TIMES FOR THE SAME AT AKOLA OFFICE.
4] EVEN TODAY YOUR OPERATOR HAS SEEN THE MACHINE AND WASNT ABLE TO DO
ANYTHING AS HIS REPLY WAS THE SAME, "WE WILL DO IT NEXT WEEK DUE TO LACK OF
SPARE PARTS AT AKOLA OFFICE".
5] I HAVE EVEN TAKEN THE YEARLY PACK OF RS.3600 BUT EVEN THOUGH THE SERVICE IS
POOR.
6] YOU ARE THEREFORE REQUESTED TO KINDLY INSTRUCT YOUR AKOLA OFFICE
SUITABLY & ENSURE THAT MACHINE IS REPAIRED AND INSTALLED WITHIN 3 DAYS
OR
I WILL TAKE THE LEGAL ACTION AGAINST YOUR COMPANY AND EVEN PUBLISH IN
NEWSPAPER THAT THIS COMPANY IS NOT GOOD AND NOT TO PURCHASE ANY PRODUCT
OF THE COMPANY BECAUSE OF WORST SERVICE.
OF THE COMPANY