[Resolved] Eureka Forbes / Aquaguard RO — No service in warranty period | |
We have purchased the RO system of Eureca forbes for our multiplex project at Dreams Mall, Bhandup. This RO is not working since 14th Jan 2010. We have launched complain on 39883333 on 14th Jan 2010 (complain no[protected] by one of our team member Mr. Mehul[protected]. We are following up with helpline no every day. But till today no one is turned up for the site visit/ rectification in the RO system. This unit is installed for public drinking water in the multiplex. This has to be rectified within 24 hrs. but after 5 days no one is responding from Eureka Forbes side. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Now we have changed the system.
Reply
Attention : Compliant of Customer ID [protected]
On repeated request from Mr.Santanu Das, Sr.Team Leader, Eureka Forbes Ltd, Bachaspati Bhavan, Padmapukur More, Baruipur, Kolkata -144, I have replaced the old model of Aquaguard in exchange of new model on payment of Rs.8, 590.00 against the deal on 29/11/2009. But no formal signed official cash receipt along with warranty card have not yet been received inspite of repeated telephonic call.
Recently a Tax invoice (without any signature) has been received from Jadavpur office.
In these circumstances, would you kindly send the relevant official (signed) papers along with the warranty card and oblige. Moreover, it is necessary action in this regard would preserve the reputation of Eureka Forbes Ltd.
The date of Payment :
29/11/2009 - Rs.3000/ and 08/01/2010 - Rs.5590/ (Both are A/C Payee cheques)
Bijoy Dev
On repeated request from Mr.Santanu Das, Sr.Team Leader, Eureka Forbes Ltd, Bachaspati Bhavan, Padmapukur More, Baruipur, Kolkata -144, I have replaced the old model of Aquaguard in exchange of new model on payment of Rs.8, 590.00 against the deal on 29/11/2009. But no formal signed official cash receipt along with warranty card have not yet been received inspite of repeated telephonic call.
Recently a Tax invoice (without any signature) has been received from Jadavpur office.
In these circumstances, would you kindly send the relevant official (signed) papers along with the warranty card and oblige. Moreover, it is necessary action in this regard would preserve the reputation of Eureka Forbes Ltd.
The date of Payment :
29/11/2009 - Rs.3000/ and 08/01/2010 - Rs.5590/ (Both are A/C Payee cheques)
Bijoy Dev
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