[Resolved]  Eureka Forbes / Aquasure Nano Ro — Bad product and useless service.

Eureka Forbes / Aquasure Water Purifier — Bad Service

Recently I purchased one Aqua Sure Water Purifier from a DSA of Eureka Forbes. On installation, I realised that one of the part is faulty, when I contacted the DSA, they simply ignored my complaint. I suggest all readers, not to buy any products from any DSA, until and unless you are very sure about after sales service from them, because in such cases, OEM may also trun reluctant.

Eureka Forbes - Aquasure Water Filter — Useless product by Eureka Forbes!

I have bought an Aquasure Water Purifier 10 months back. Till date we were unable to use it as it does not filter the water as they promise. After cleaning of catridge, each and every time it becomes a headache for me. I have been requesting Eureka Forbes dealer many times. But no response.

I have purchased Aqua sure Water filter in July 2008 from M/s Uneversal solution, since the begining the filter is giving so many problems. Few days back we got new problem i.e.water is leaking from the top container and the same is informed & compalint lodged with universal solutions. So far they have not taken any steps.

Eureka Forbes RO Water Purifier — Pathetic Service

Hi,

I have Purchased a Eureka Forbes RO system, worth Rs. 10, 000 on 28th of Jan 09, The system stopped functioning on th 15th of Arpil 09 and there after I made several calls to the Customer Care, service Center, Service Engineer as well as the Sales Guy but without any effect.
I have once logged a call with the complaint number of 81253992 on 25th of April so that some one hears me this time but all the effors made are in Vain.

Is there any away I can get acrross to some management person and understand why I customer is harrased like this?

Eureka Forbes — RO water purifier not working

Dear Sir,

I had submitted a Complain to you on Aqua Sure ( Aqua Guard ) non-electric product, dated 16th May 2009 evening around 4:00 PM .
The product was purchased on 17/04/2009 my complaint no. is 172 it is with chandigarh head office of auqa gard, Its not even a month the it started giving problem 4 times, This company is cheating consumer and making easy money, And they only concern about there money and they think that consumer money is a waste . I did not get any reply on this. Neither my problem has been solved . Please look into this and help in resolving .


Thank you

Sukhraj Sandhu

# 1118 sec 70
Ground Floor
Mohali
Punjab

(Mobile) [protected]

Eureka Forbes RO Water Purifier — RO Water Purifier is very bad product

Hi,

We have drinking water problem in our locality due to very high TDS o[censored]nder ground water. We have to buy water for drinking, cooking and all that.

Last month a sales boy named Palash Das from Eureka Forbes came to our home and suggested to buy Total RO purifier from Eureka Forbes. I was reluctant to buy the product as I was not sure about the ability of purifier. He convinced me to buy the product in one condition that if the purifier fails then he will take away the purifier and also said the he will take the money only if I am satisfied with the product. He installed the product on 9th August and did not show us the quality of purified water with TDS meter. Just installing the product he ran away saying that he has another product to install in remote place. After that I tested the water, it was not worth of drink as test was very salted. I informed him, he came on next week with a TDS meter. I saw that TDS of purified water is high, hence I refused to take the purifier. He said that this problem will be solved by a Technical Expert. After that long time passed, neither we could see a Technical Expert nor him. In the mean time, on 16th August the purifier stopped functioning. Previously it was at least giving satled water, after 16th August no water is coming from the purifier. At last on 6th September Palash came with a Technical Person and then did some war with the purifier and were able to start that. They also replaced the RO membrane, after which taste of the purified water slightly changed. On that day itself, after 1 hour of their departure, purifier stopped working.

I am very distressingly saying that I am not at all happy with the product. Please get that defective item removed from my home.

Regards,
Subinoy Das

I registered complaint on 5.03.2010.till date no one attended it.i am really dissatisfied with your service

Eureka Forbes RO Water Purifier — delivered an used machine instead of new one

Eureka forbes ltd is trying to cheat us by giving an used RO water purifier instead of a new one. There was no proper seal for the package and the machine was wet inside and dusty outside. After paying the full amount by cash advance and post dated cheques why customers like me have to face such cheap tricks played by the people working for Eureka forbes?

No service provide under AMC by Lucknow service centre

My water filter is under AMC ON 17.10.2013 for 3 years at Lucknow.My Customer code is [protected]. No service provided last 5 days by Pushpanjali Enterprises-your Lucknow service centre after calling again and again.