[Resolved] Eureka Forbes — Invoice not sent | |||
Dear Sir, I have purchased one Eureka Forbes Euroclean Wet & Dry vacuum cleaner on 24th december 2010 from your agent named Syed Ali (mobile no: [protected]) & Raju (mobile no: [protected]). My receipt number is[protected]. However still now I haven't received the original invoice yet. Every time I dialed the above mentioned representatives, they say Eureka Forbes is running out of paper to print the invoice. Which sounds very poor excuse. Also in the Eureka Forbes helpline, I have lodged a complain almost a month back. the reference number for the complain is: 84268946. But still now even after dialing multiple times I have obtained no result. Every time I hear that they will post within 2 days but they don't really do anything. This is very frustrating and also illegal not to issue the invoice to the purchaser. Please resolve this issue at the earliest. Best regards, Kaustuvmani Manji Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Mr. Marutalksin,
We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in.
Regards,
Eureka Forbes Team
Dear Mr. Marutalksin,
We have not heard from you for a while now. We would like to resolve your issue, incase you are still facing a problem.
Please let us know if you have any concerns.
Regards,
Eureka Forbes Team
We have not heard from you for a while now. We would like to resolve your issue, incase you are still facing a problem.
Please let us know if you have any concerns.
Regards,
Eureka Forbes Team
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Eureka Forbes — Not issue of Original Invoice
Sir,I purchased Eureka Vacuum cleaner in the month of December. at that time, the representative told us they will send the original invoice through post. we get a scratch card with this cleaner. in that, i got a trip and a travel bag. Nearly 75 days completed and until now there is no sign of issue of original invoice. With out invoice, we cannot claim the gifts.
When i searched the internet there are lots and lots of complaints on this issue.
So please look into this matter.