[Resolved]  Eureka Forbes — money taken and product not delivered and no information on delay

well i thought that this company will be the best as its motto says friend for life
i bought a eureka forbes aquaguard booster on 13april09 when a customer service guy came to my place i made a full cash payment to him and he said he will deliver the product the next day and install it the day after on 15 april 09.but he never called i called and he told me he will do it the next day

then one more day goes and no response and i have informed the customer confidence centre also so thet do the needful, i called the centre on 16th, 17th, 18th april all the three times i was asked what the problem inspite of giving the query number to them and they always promised a proper feedback will be given in 24 hours but now its alost 80 hours from my first call but no feedback, i called today and the customer service said they are putting it on URGENT ATTENTION but it will be looked into on MONDAY
50 HOURS FOLLOW UP TIME IS NOT URGENT Its so UNPROFESSIONAL
IF POSSIBLE I WILL TAKE MY MONEY BACK AND NEVER EVER OPT FOR A EURAKE FORBES PRODUCT EVER IN MY LIFE AND NEVER RECOMMEND IT TO ANYONE

EUREKA FORBES I LOST THE TRUST IN YOUR BRAND ALREADY