I am Sachin Sogani working with Grasim Ind. Ltd., Bhiwani (Haryana). I purchased aquaguard from one of the authorised dealer in Bhiwani around 5 years back. The person's name to i know as a authorised dealer is Mr. Joginder. His Mobile No. is [protected]
About two months back we lodged complain that our aquaguard is not working, please send somebody to repair this. After 5 reminders one person was sent to check our aquaguard. His name was Mr. Vinod and his mobile no. is [protected].He took our aquaguard and informed that it will take 2 days to repair this. He did not even responded after 5 days. After 5 days we called him and was informed by him that it will take another 2 days time to repair the same. 2 days also gone, after our another reminder and my shouting he came and informed that it is working now but do not use buttons of power, water and music. He told that the cost of repairing is 900 INR, but we can give 500 INR. We can give the balance money later. We used this and found that he did direct connection from the tap water. Due to this my whole family caught by different diseases. I am suffering with jaundice now. We again asked the same man to come again and check this. He came after our several request and reminders and took again our a.g. machine.
Since last 10 days we are requesting for this, and everytime we were informed that it will come in next two days. I think these people are taking my exam of my patience. I have blasted both Mr. Joginder and Mr. Vinod this morning. I have been still no news when i will get my aquaguard back.
I think they are spoiling name of a reyond company like eureka forbes. I am fed up now with this kind of pathetic services. i need someone to call me to discuss this issue urgently, as i am in deep trouble for not having filtered water since last almost one month. My Mobile No. is - [protected]
Regards
Sachin Was this information helpful? | 
