Eureka Forbes — No quality, No service for Aquaguard

Address:Hyderabad, Andhra Pradesh

Never buy any product of Eureka Forbes. Complete cheating company. No service. No quality. Foolish cheaters were appointed as marketing executives and employees.

I am the most embarrased customer of Eureka Forbes Water purifier in Hyderabad. My customer ID is[protected]. I bought Aquaguard iNova in 2008. Two free services in first year assurance was given to me while buying the product. I called 100s of times to customer care, the worst services center, but they never come for the free services in first year. I gave complaints also but no complaints dept is setup by Eureka. Then I took a service contract for INR 3000 from one of the foolish executive of Eureka Forbes but that is also not working. He is not coming after so many calls. At present my purifier is delivering waste with water and I am having big trouble with that. I am ready to go to court against Eureka Forbes for all these harassment and cheating. Please let me know if someone can join hands with me against Eureka with their worst experience.
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We have purchased Eureka Forbas Water Purifier Aquagard RO Total NF Reviva in month of March or April 2010. Within 6 months product started malfunctuning and water circulation was very very low. We kept on complaining, Complain Details : Compalin Dts.:6-11-10, 11-11-10, 12-11-10, 22-11-10, 24-11-10, Complain Nos.: 83824718, 83852519,[protected], 83900973, 60224058 respectively. After making so many daily phone calls Technician visited and changed the filter and same day evening again its stopped working. Again making so many phone calls, registering complaints till today i.e. 26-11-10 nobody is least bothered to solve the problem. False promises are made daily.

Please help us to fight with them, we want to return the product and want refund of the total money we paid.

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    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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