[Resolved] Eureka Forbes — Regarding Service | |||
I had taken aqua guard service contract with the company for the year 27/02/2012 to 26/02/2013 No.: 20611975. I had called at eureka forbes hubli office and inform about the problem on Monday 19/11/2012 regarding service the product, but till date i didn't get any response from them after calling several time. Today again I called the company manager Mr. Nagraj while discussing the problem he started abusing and treating. same thing happened with us several time. Please do the needful and let me know as soon as possible. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
i dr deepak r suryawanshi r/o loha dist nanded .regular user of aqua springfresh since 4 yrs .
initialy for 1 yr service was good .but after 1 yr after doing yearly maintainance contract of 4000rs per year and by repeated follo up telephonicaly they wont come for the same n if come give only partial service .
look into matter n do the needful .
thanks
initialy for 1 yr service was good .but after 1 yr after doing yearly maintainance contract of 4000rs per year and by repeated follo up telephonicaly they wont come for the same n if come give only partial service .
look into matter n do the needful .
thanks
come 4 service
come 4 service
My complaint no is [protected]
Was bery difficult to register a complaint after5 days of ph call and sms i was successful in registering a complaint. Then ur executive came and solve complain after 3 days. After 2 hours of solving the complaint again same problem ocuured.
I called 100 tmes to diff people in maninagar and ashram road branch in ahmedabad. They are very casually rceiving call and doing nothing. Person who came for service did not pick up the phone. After repeatation of ph calls yet nobaody has responded and they are very rude and noncoperative.
We have been buying water from outside for last 15 days. I have decided to register a complaint in consumer protection court.
Was bery difficult to register a complaint after5 days of ph call and sms i was successful in registering a complaint. Then ur executive came and solve complain after 3 days. After 2 hours of solving the complaint again same problem ocuured.
I called 100 tmes to diff people in maninagar and ashram road branch in ahmedabad. They are very casually rceiving call and doing nothing. Person who came for service did not pick up the phone. After repeatation of ph calls yet nobaody has responded and they are very rude and noncoperative.
We have been buying water from outside for last 15 days. I have decided to register a complaint in consumer protection court.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please accept our sincerest apologies for any trouble or inconvenience we have caused you.
We deeply value your relationship with Eureka Forbes Limited and wish to provide you with the best solution to resolve your issue as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.
Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online.
Or provide us with your service request number if you have already registered a complaint with us
Service request number ______________________________
This way we can ensure that our customer service personnel will address your issue immediately. For any further clarifications, please do contact write to us at: [protected]@eurekaforbes.com
Regards
Eureka Forbes Team