[Resolved]  Eureka Forbes — Regarding Taking Back the old Filter Machine

Address:

Chennai, Tamil Nadu

Dear Sir, I wish to state that i have purchased a new water filter model Enhance recenctly, during the sales your sales representative confirmed that the old Machine will be taken up the Company @ Rs500/- for which they will effect the payment through office. In mean time the Machine has been delivered and also it was put in to service. Even while delivery of the Machine they have confirmed that there is a sepearte depot for collection of old m/C and they will contact us. But no one has contacted and i have made several calls to your local office at Chennai,but no use. Again after some gap i have contacted local people for payment but they have confirmed that they are waiting Checque from HO as soon as delivered it will be hand over to us. But no use at all. Again called your local office Mr Punthan he has confirmed there is no such a facility is not available for taking back the Machine. I need to return my old Machine with appropriate rate. Please confirm.