[Resolved]  Eureka Forbes — vacuum cleaners motor is burnt

we bought vaccum cleaner thru a salesman named deekshith. while giving demo of vaccum cleaner wet n dry this deekshith didnt told us that we have to remove filter otherwise motor of vaccum cleaner will burn or damage. we were using as per demo he gave , then the motor got damaged i mean it got burnt from inside one day after 7 months . and the filter is also damaged since we dindt removed before wet cleaning. now we called him and said that motor is damaged how it happend with in one year of the warrenty period. he refused n told us i didnt gave any wrong demo. he just lied on our face. he told we have to pay 2800 for new motor and new filter . why we wil pay ? it was not our fault . he gave wrong demo. the other thing he promised us for free bag with the vaccum cleaner he dindt gave that too . he is doing false promises. one guy by reddy came to chek weather we got bag or not but i told no the company is keep on telling us that tehre is no stock of any bag . they dindt agve us any free bag till now we bought vaccum cleaner on 14th december 2012. now i will not a pay a single rupees to this comapny for any exchange of the parts . we gave for repair the vaccum cleaner to the same deekshit on 1st agst 2013 he told he will be delivering us vaccum cleaner but till now that person did not came with my vaccum cvleaner . where is he i dont know i dindt called him . i want strict action should be taken on this deekshit his phone no. is [protected] n he will pay the loss 2800 n bag from his poket . why will i pay becos of his fault . without proper traing how he came gave wrond demo to us nd promised a bag n dindt gave us. pls help me
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Aug 14, 2020
Complaint marked as Resolved 
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