Exide Batteries — EXIDE INVERTER BATTERY; AFTER SALES SERVICE KINDLY BE PROVIDED TO MAINTAIN REPUTATION
EXIDE INVERTER BATTERY-RAVINDERA AUTO ENGG. WORKS, PHAGWARA
EXIDE BATTERY INVA 1500 PLUS NOT GETTING CHARGED. AFTER SALES SERVICE SHOULD BE MADE AS PROMISED TO MAINTAIN REPUTATION.
I had purchased a new Exide battery from Ravindera Auto Engg. Works, Phagwara in Feb 2008. Let me confess that I feel myself miserable as I have purchased the battery of a reputed company of India and now the company's dealer and officials are not cooperating and not giving the service as promised at the time of sale of the product. Why not the Company like Exide care for the credibility of the company and its management.
The comments are sought by the company officials what to do at this stage as said battery is within warantee period. From the two months of its purchase the said battery started giving trouble as it was not charging enough to produce desired electricity output in case of power cut.
After complaining this to the dealer M/s. Ravindera Auto Engg. Works who has been adviced to replace the said battery with company we handed over the same to him.
We have done several followups and reminders and every time we get one or other excuse. The brother has gone to Delhi. He will come back and after wards the battery will be checked, this or that.
Such type of excuses mar the company's reputation as well as of the dealer who continues to make this or that excuse.
(REGD. MEMBER CORE-CONSUMER ONLINE RESOURCE & EMPOWERMENT CENTRE-GOVT. OF INDIA & ANTI-CORRUPTION BUREAU (GOVT. OF INDIA)
MADHOK HARDWARE & PAINT STORE,
PH: 01824-262569 (O0< 268210 (R), 094173-06415
TELE-FAX: 01824-262569, E-MAIL: firstname.lastname@example.org
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