An amount of 86,459 INR was transacted at Expedia.co.in using my credit card fraudulently, without my knowledge, on 05-Aug-2013. I reached out to their customer care immediately and lodged a complaint, the reference number for which is S58825602. The executive did confirm the transaction but could not cancel the transaction as they didn't have any other details.
It's been a week as of today, and the customer care has only given me false assurances of a call back time and again. But, I received no calls from them neither as an acknowledgement nor for investigation.
I did engage in a transaction with Expedia.co.in on 31-Jul-2013, which leads me to believe that the credit card was hacked from their servers. They've certainly lost a customer in me. Was this information helpful? |