[Resolved]  Ferns N Petals — Cheating, fraud or plain inefficient

Very pathetic service...never on time. I have ordered thrice with fnp...totally unsatisfied. Worst experience.

Hello,

This is really bad on ferns and petal side that I had placed an order on June 2, 2016. And till now it is not delivered.
I called many times but every time they are making excuse that address is not correct or person is not available, which is wrong information. Even they didn't call on my mobile to update me . Every time I have to call and ask about the status.
Customer Service is very poor on their side. When I asked to return my money, they are not ready for that…….. this is eating money company.
Earlier also I have send may gifts on the same address but never find so much issues
Thanks and Regards,

I had placed order no. 465880 on 12th August for delivery of Rakhi on the occasion of Rakshabandhan but not delivery as per commitment. There is one person Mukesh, he has commit that your order will be deliver on 17th August anyhow but not deliver. Then I called for query on 18th August, Vinod manager told me we are not able to deliver your order. Failing which I will have to take consumer action against your company.

They have cheated me and I do not know how many customers.
Very pathetic and disappointing service provided by ferns and petals.

it just spoil the whole occasion by giving the false promises of delivery the product.They are a total fraud and noone should do any dealing with them. Neither they returned my money with compensation nor they have delivered it yet. They are simply ripping off customers.

Fnp not worth to rate even a single star. Ordered a rakhi to be delivered on 18th but they haven't deivered order no 444110. They say courrier partners did not delivered again calling they say fnp does not commit to deliver on same day..if this is so a serious action need to be taken against fnp.. We people order at higher rates as in my case a rs100 cadbury celebration and a rakhi worth not more than rs50 costed me rs399 on fnp..and the product didn't got delivered..really frustating and still complaining they say now contact courrier person and they no more assure delivery of the product..they have spoiled Rakshi this time..very poor and frustating service from fnp..
Do not order from fnp..
Someone please hell what to do now with my order and they are not ready to refund my money..

I ordered a cake for my sister's b'day and I already paid but they gave false promise and cheated me.So I want my cash back.Pls don't believe ferns n petals-This is a fraud service

For my order no 6359018, there was no attempt on delivery and no calls made to recipient. I get a message that the order could not be delivered due to incomplete address and when I call back immediately to call centre...the employee said I have to pay 150 for reattempt . This is the worst service I have got in FNP. Don't know if they are running a scam

Very pathetic service I ordered gift and delivery was about to come by[protected] till now I have not receive my parcel if I dont get it till 1 seriously ill complaint this in consumer court and will get ur shop shut its my challenge to uh you never know the power of customer just wait for 2 days if I don't get then be ready to become a bankrupt
Still in delhi jhak marre ho kya bhenchod

Ferns and Petals is a Fraudulent company. They play with customer emotions.

I had ordered a farewell gift and cake for my employee. They had charged speedy delivery charges to deliver at a specific time. The product just did not deliver at all. A farewell meeting was conducted without any gift or cake cutting. Finally, I get an email saying the delivery partner could not locate the location, call us if you want this to be delivered. Funny thing is that the delivery partner has not called the person at all. I had called 4 times to the customer service and they just put you on hold saying they will talk to the delivery person and every time they say sorry we couldn't talk to customer service and the escalation team is looking into the issue.