[Resolved] First Flight Courier — Delay in delivery of Courier & Ill Mannered behavior of customer care | |||
I have sent a courier from Kolkata to Patne through First Flight Courier Ltd. vide consignment no. ME0159872 on 10th Jan, 2013 which is not yet delivered as on 23rd Jan, 2013. Further, on calling and complaining in the customer care the behaved rudely didnt gave proper response on my complain. I had a talk with a customer care manager of Ms Arupa (Mb No. [protected] who talked rudely. On calling and visiting the office from where i have send the parcel, they didnt responded on that. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Legal option costs time and money!
Poor customer care should ultimately result in closure of inefficient companies like first flight couriers.
Poor customer care should ultimately result in closure of inefficient companies like first flight couriers.
First Flight Couriers Ltd — delay in courier
maine 21/09/2012 ko kuch important papers mumbai ke liye courier kiya tha. Par ye aaj 25/09/2012 time 6:35pm tak nahi pahucha. Isse mera bahut loss ho sakta hai. Please meri complaint par koi action liya jaye. I have also faced the same.
First Flight Courier — late in delivery
I have courired on 23/04/2015. My customer code is c991b1220059. Bt it has not got delivered yetDelivery of Courier after 2 months & bribe taken
Airway Bill No. ZB7440670 containing PAN CARD dt.24/4/2013 delivered after 1.5 months. And for delivering the same First Flight has asked for bribe and said they will return the Pan Card if not given any bribe.D991B0270807 Still not delivered
Sent very important (mediacal document) courier (D991B0270807) on 7th Feb'13 from Delhi Dwarka sec-12 to Bokaro Steel City, but still they have not delivered and they have no idea about it.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 52 2394 4444 [Lucknow]
+91 40 3944 4444 [Hyderabad]
+91 80 3379 9999 [Bengaluru]
D 58/12, A-7, TVS Building, Sigra, Varanasi, Uttar Pradesh, India - 221010
First Flight Couriers Ltd — Delay in Delivery
This courier service should be named Last Flight Couriers.They have not delivered my document despatched from Hyderabad to Pune on 28 Mar 2011 to pune even on 01 Apr 2011.
The customer service which I got after 20 calls it is an operational error and happens often.
So if anyone have a document to be delivered urgently don't sent through First flight paying Rs 100 instead of Rs 25/- through Speed post.