[Resolved] Flipkart Internet Private Limited — complaint for cash back | |||||
I purchased a Samsung Galaxy Note 2 from Flipkart on May 30th. The offer mentioned in the website was for 15% cashback on Note 2 on using your HDFC debit card or ICICI credit card. The cashback will be done on or before july 25th. I paid through HDFC debit card in full. I am an educated person so I made the purchase after reading their cashback terms several time. When I did not receive the cashback until today I called on their no. And they told me the you paid through axis bank card. I replied that I made the payment myself and I know which card I used. He accepted that the payment was made through HDFC debit card but the offer was only on ICICI credit cards and he can't do anything about it. He also said that if you had not received the cashback then why didn't you called earlier. I replied that the cashback was to be done on or before 25th july that is the reason I waited until now. Flipkart is clearly doing a fraud with their customers. Please help me get my cash back. Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
2 Comments | |||||
Comments
Hi mayankazad,
Even I am facing the same issue.I also purchased through HDFC debit card.
I called [protected] and mailed [protected]@flipkart but they saying the same thing. I have sent screenshots showing 15% cash back is for hdfc debit card.
please help me in this issue
by
marish([protected])
Even I am facing the same issue.I also purchased through HDFC debit card.
I called [protected] and mailed [protected]@flipkart but they saying the same thing. I have sent screenshots showing 15% cash back is for hdfc debit card.
please help me in this issue
by
marish([protected])
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Greetings from Flipkart Marketplace!
You’ve reached a wrong department. Please contact our Customer Support for all your concerns and queries.
You can get in touch with Customer Support by e-mailing at [protected]@flipkart.com or calling on[protected].
Please write back to us should you have any other questions or need further assistance.
Thank You,
Best regards
Seller Support Team
Flipkart Marketplace
Phone:[protected]