[Resolved]  Vodafone — fraud scheme campaign

I wont suggest vodafone to anyone because:

Sub: Vodafone cheats customers:
[protected]
Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.

We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.

Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.

Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.

An unfortunate customer,
P.Karthigayan

This company is a cheater, cheats with all their customer

Dear sir/madam,
having been a voda phone user for the past 3 years, i am extremely dissapointed with the pre-paid scratch card, i purchase each time, , , , , , , , , , my cell number is [protected] (GOA), , , , , , , , , , , , the 16 digit pin number gets obliterated while in the process of gently scratching to retrive it (my teenage daughter is the user of this cell phone) and i feel extremely sorry for her when she has to forgo her pocket money each time she has to recharge her card. I wish to ask youll to look in the matter seriously in order that unsuspecting users are not made victims or scapegoats on account of compromising on the quality of your recharge prepaid scratch cards ...kindly reply and expedite the matter.

contact nos: [protected]
... : [protected]
: [protected]

Melissa Martins.




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now vodafone moving the worlds no 1 fraud provider, i have a connection with number [protected], yesterday am charged for Rs 50 at that at time a messege comes you have minus balance of rs 19, and here am surely not make any addons but they say here am make Vodafone alert in my connectionI think indias first and most powerfull fraud connectins are comes from vodafone. now am going to consumer court for never happends like this for no one