[Resolved]  free charge.in — Refund Not Done

Address:Jaipur, Rajasthan

Sir,
I had a recharge in My Aircel( [protected]) of 118 indian rs. from free charge .
with the order id 9977771.
this was done on 11 jan 2012.i had several mails to this free charge customer care from last two months but they give reasons like system failure or like "had skipped from our refunds system ". and always tell it will be done in 2-3 days but it has not been done yet.
please look into this matter and reply as soon as possible.
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Aug 23, 2016
Complaint marked as Resolved 
Verified Support
Feb 21, 2012
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,
Greetings from Freecharge.in

Refund against Order id:9977771 has been successfully processed through our payment gateway.

Request you to get in touch with your bank along with the Bank reference number: CCA12ABMS819

Assuring you of best services at all times

For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/

Warm Regards,
Freecharge Team
Complaint comments 

Comments

I have made recharge for Rs.137/- on 7.02.13. but the same was not done due to my post paid number. But after so many requests made to free charge .in which is new one and total hopeless has not reversed my amount in my account so far. it is shameful to grab such petty amount for such company.
There was a cash back offer from HDFC bank credit card for 20% for recharging mobile and DTH through freecharge.in. This site once payment is done through credit card, declined to provide the cash back citing various reasons. Please beware of this site. Order ID is FCDW[protected]

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